ur suports is really junk.they dont know anything and dont help anybody

tc atilla kandemir

ur ; support ;team dont know anything about ;game.many times we sent tickets ;for bugs and fails but they dont help or ;fix this.all bugs ;and payment ;fails ;still waiting. u ;really ;fix ;and change ur support team ;very fast ;we ;pay ;too much money and we deserve good support.

ςilverᚺorn

        Dear player,

        Unfortunately we (FM) have no access to ticket, so anything you post in ticket will not seen by FM which also a player and have more knowledge to the game. Please report any issue in support instead of ticket, so we can analyze it and report if necessary.

        P.S: personally, i wont recommend ticket at all

        Have a good day.

janfousek

        Well, spamming the ticket system is the official way to get some results in reasonable time - explicitly minutes from what we see in the Ogrim case. From what I tried today, it seems that 10 tickets is not spam enough. Made 11th asking how many should I make to get reasonable responses relevant to the game. But if everyone makes 10 tickets...
        Forum mods are cool in that most of the current ones seem to be pushing and pushing and pushing all the stuff they notice here. But that does not lead to soon resolution often enough to be proposed as way to get support.