Angel Artifacts

daemon ember

        Angel Artifacts05:0107/10/2015
        I have an extra artifact in use even if I do not have any artifacts equipped or guardian angels. Or disable that Angel.
                        Aki Reply07:3507/10/2015       
                        Dear player, could you give us more details about your problem? Thanks.       
                        Angel Artifacts09:5408/10/2015       
                        I have 8 artifacts in use even though I am only actually using 7. I have taken all artifacts off I have taken all guardians off and still always have an extra angel artifact in use.       
                        Chris Reply10:2408/10/2015       
                        Hello,dear player.Please send us some screenshots about this issue.Thanks for your cooperation.       
                        Chris Reply12:4108/10/2015       
                        Hello,dear player.Our DEV team has logged in your account and found nothing wrong on it.Hope you could always have fun with the game.       
                        Grace Reply10:2108/10/2015       
                        Dear player, could you send us relevant screenshot for your problem so that we can figure out what\'s going on? Thanks for your cooperation.       
                        Angel Artifacts07:1209/10/2015       
                        http://tinypic.com/r/2lwlym1/8       
                        jassica Reply07:1609/10/2015       
                        Hello,dear player.Our DEV team has logged in your account and found nothing wrong on it.Hope you could always have fun with the game.       
                        Angel Artifacts05:1611/10/2015       
                        Did you even look at the image? There are 8 artifacts in use rather than 7. To me that\'s wrong. I can only ever use 7. 6 Guardian Angels and 1 Deployed Angel. My common core Maths says 6+1=7 not 8. The Blue Angel\'s Necklace is In Use assigned to Mikaela, but I do not have it equipped to any Angel and Mikaela actually has a Shield of Discord. I have even tried to put the Blue Angel\'s Necklace on Mikaela, but it says it\'s already equipped. I\'m able to see the 8 little crossed swords in that image.       

Translate

daemon ember

So can we please actually fix this rather than not answer and ignore it?

Translate

freyafm

Hello daemon, I can definitely see the issue and you are right. You are not the only case with this issue. I will make a report for you and hopefully this will be solved asap. Can you please provide your server, as I can only see your IGN. I need your server as well because the devs will have to log your acc in order to fix this issue. Also, from now on please report any game issues in Support Section as we are not supposed to make any reports from this section (Bugs). Send me a pm when you\'ve posed your server information in here so I can update your report. Thanks.

Translate

freyafm

Daemon, my supervisor just told me that he was not able to fix your account because you logged him out. So for the next few days, if you get logged out...that is the reason...my supervisor needs to log your account in order to fix your issue so give him few good minutes when he does ok? Unless you are in the middle of Gauntlet or something ofc heheheh

Translate