North America Forum

 Forgot password?
 立即注册
Search

Website Magerealm Support & Bugs
7177 Threads / 39432 Reply
Search   Favorites  

View: 179| Reply: 7

Monthly Card

[Copy link]

4

Threads

97

Posts

0

Credits

User

Rank: 1

Credits
0
cutiieeyy
User
Posts:97
Joined 2014-11-16
Last Visited 2016-04-02
Post time 2015-10-24 19:07:30 | Show all posts |Read mode
Monthly Card Reply:7| View:179
                        Yesterday i had recharged 10,000 diamonds.                               
                                Today when i tried to activate the monthly cards:                                2000 -;I successfully activated                                4000-;Asked me to recharge;                               
                                My 4000 card is not able to be activated even though i recharged 10,000 diamonds. Can you help please?       
       

 cutiieeyy Last edit in 2015-10-24 19:07:30

 Support

Report
Default Signature
Reply

Use magic Report

12

Threads

273

Posts

0

Credits

User

Rank: 1

Credits
0
mohanad taha
User
Posts:273
Joined 2014-1-4
Last Visited 2016-07-20
Post time 2015-10-24 19:09:09 | Show all posts

Monthly Card


        It has been said more than once that u need to activate one by one means..
        You got to recharge 2K activate the 2K monthly card then Recharge 4K and activate the 4k Monthly card or vise versa.
        Now you gotta wait until Devs Activate it manually for you since you failed to realize that before recharging, Good luck.
Floor reply (0)

 mohanad taha Last edit in 2015-10-24 19:09:09

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

4

Threads

97

Posts

0

Credits

User

Rank: 1

Credits
0
cutiieeyy
User
Posts:97
Joined 2014-11-16
Last Visited 2016-04-02
 Author| Post time 2015-10-24 19:12:30 | Show all posts

Monthly Card


Reply 1# mohanad taha

        I did the 10,000 recharge (Which would activate the 2000 monthly card.)

        Then i did 2 x 4,000 diamonds for $39.99 each - Surely that should have enabled me to activate the 4000 monthly card.

       

        It says 1000 but actually it gives you 4000 as that is the amount of diamonds for 39.99
Floor reply (0)

 cutiieeyy Last edit in 2015-10-24 19:12:30

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

12

Threads

273

Posts

0

Credits

User

Rank: 1

Credits
0
mohanad taha
User
Posts:273
Joined 2014-1-4
Last Visited 2016-07-20
Post time 2015-10-24 19:16:55 | Show all posts

Monthly Card

Reply 2# cutiieeyy
That Is actually system fault then, I guess system Failed In counting as it seems o,o
Floor reply (0)

 mohanad taha Last edit in 2015-10-24 19:16:55

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

4

Threads

97

Posts

0

Credits

User

Rank: 1

Credits
0
cutiieeyy
User
Posts:97
Joined 2014-11-16
Last Visited 2016-04-02
 Author| Post time 2015-10-24 19:19:06 | Show all posts

Monthly Card

Reply 3# mohanad taha

        Hopefully they sort it out then;
Floor reply (0)

 cutiieeyy Last edit in 2015-10-24 19:19:06

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

346

Threads

3113

Posts

0

Credits

超级版主

Rank: 8Rank: 8

Credits
0
cif
Super moderator
Posts:3113
Joined 2014-6-30
Last Visited 2016-11-18
Post time 2015-10-24 20:57:39 | Show all posts

Monthly Card

Hi, the card failed to be activated because you recharged multiple of times before you claimed the Value Card. Yet we are sorry for the inconvenience you experienced and will help you activate it manually next Monday. Thanks for your patience in advance!
Floor reply (0)

 cif Last edit in 2015-10-24 20:57:39

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

4

Threads

97

Posts

0

Credits

User

Rank: 1

Credits
0
cutiieeyy
User
Posts:97
Joined 2014-11-16
Last Visited 2016-04-02
 Author| Post time 2015-10-24 21:08:48 | Show all posts

Monthly Card

Reply 5# cif

        Glad this was dealt with so quickly. Great work from the support team & Mods;
Floor reply (0)

 cutiieeyy Last edit in 2015-10-24 21:08:48

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com   

2017-1-17 03:21 GMT+8 , Processed in 0.173815 second(s), 43 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list