Domain exploration bug: not getting gear chests

django348

        Hey mods and fellow players,

        Since yesterday, something is off with domain exploration. When i exchange points or get rewards for Mara killing, i no longer receive the lvl.80 gear chests. Also i do not get any stamina pills anymore. I guess it is a bug. Maybe someone else has expereinced the same thing.
        Anyway, I would be happy, if one of the mods could forward this problem to the devs to look into it and solve my problem!

        Thanks,

        IGN: Bloodblade
        Server: Kongregate S1

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chloegrace

Hi player, If this problem happens again, please provide the server date and time so the devs can trace it faster. Thanks

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django348

        Thanks chloegrace,

        i tried again today, with the same result. Somehow the gear chests and stamina pills are not ending up in my backpack.
                        IGN: Bloodblade                                Server: Kongregate S1        Server-Time for challenge reward exchange: 10/25/15 10:57:15 - 10:58:15
        Server-Time for Mara reward: 10/25/15 11:00:15

        Thanks for helping me with that issue! Very much appreciated!

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chloegrace

Thank you I will log this and report to the devs on monday and I will update here if I get some news.

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chloegrace

If the next time it happens please provide a screenshot of you exchanging points and a screenshot of your bag if the items were received or not.

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django348

        ok, still not working...

        i would really appreciate it getting fixed soon...i lost a lot of gear chests the past 5 days (actually bug started after i synthed thor on thursday it seems)

        thanks

                        IGN: Bloodblade                                Server: Kongregate S1        Server-Time for challenge reward exchange: 10/27/15 13:21:26

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chloegrace

The devs have checked your logs and they found that you were able to get the items, can you give more info about this issue?

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django348

        hey chloegrace,

        ok, let me specify, when i claim the rewards, all rewards pop up as if i would get them, and i get part of them, however the gear chests do not end up in my backpack, even though they pop up upon claiming (e.g. +1 lvl 80 gear chest). In other words i can cliam them with all other rewards, but i never receive them.

        thanks for your help!

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