Domain exploration bug: not getting gear chests

django348

        Hey mods and fellow players,

        Since yesterday, something is off with domain exploration. When i exchange points or get rewards for Mara killing, i no longer receive the lvl.80 gear chests. Also i do not get any stamina pills anymore. I guess it is a bug. Maybe someone else has expereinced the same thing.
        Anyway, I would be happy, if one of the mods could forward this problem to the devs to look into it and solve my problem!

        Thanks,

        IGN: Bloodblade
        Server: Kongregate S1

chloegrace

Hi player, If this problem happens again, please provide the server date and time so the devs can trace it faster. Thanks

django348

        Thanks chloegrace,

        i tried again today, with the same result. Somehow the gear chests and stamina pills are not ending up in my backpack.
                        IGN: Bloodblade                                Server: Kongregate S1        Server-Time for challenge reward exchange: 10/25/15 10:57:15 - 10:58:15
        Server-Time for Mara reward: 10/25/15 11:00:15

        Thanks for helping me with that issue! Very much appreciated!

chloegrace

Thank you I will log this and report to the devs on monday and I will update here if I get some news.

chloegrace

If the next time it happens please provide a screenshot of you exchanging points and a screenshot of your bag if the items were received or not.

django348

        ok, still not working...

        i would really appreciate it getting fixed soon...i lost a lot of gear chests the past 5 days (actually bug started after i synthed thor on thursday it seems)

        thanks

                        IGN: Bloodblade                                Server: Kongregate S1        Server-Time for challenge reward exchange: 10/27/15 13:21:26

chloegrace

The devs have checked your logs and they found that you were able to get the items, can you give more info about this issue?

django348

        hey chloegrace,

        ok, let me specify, when i claim the rewards, all rewards pop up as if i would get them, and i get part of them, however the gear chests do not end up in my backpack, even though they pop up upon claiming (e.g. +1 lvl 80 gear chest). In other words i can cliam them with all other rewards, but i never receive them.

        thanks for your help!