No Synth scrolls

rodney_5690

        Does anyone have the same issue?
        I bought 3 lots of;999 of synth scrolls , and the system pop up with a message saying collect items blah .. . ;But the synth scrolls are not appear when i try to synth the gems.;I have refresh a few times but nothing happend. This is the 3rd time it ;happends to me, i am out of honor badges and need synth scrolls. Can some one please look into this for me.

        Thanks

freyafm

        Hello Rodney. Please from now on report any game issues in Support section as we are not supposed to make any reports from here.
        Regarding your issue, I will need your IGN and server. And please make sure you actually buy the synth scroll as many have bought Timeskip scrolls by mistake. I don\'t try to make you look bad or anything, I\'m just telling you that this confusion happened to everyone before. Once you provide your IGN and server I will make a report for you, also mention around what date and time you\'ve purchased the synth scroll so the devs can find faster the log and see what happened there. Please send me a PM one you\'ve provided the info. needed. Thank you.