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Precious pro

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tutcat
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Post time 2015-10-26 01:48:21 | Show all posts |Read mode
Precious pro Reply:6| View:616
just recharged 2k diamonds and can\'t collect
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 tutcat Last edit in 2015-10-26 01:48:21

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rockytheking10
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Post time 2015-10-26 03:04:06 | Show all posts

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Erm You need to provide your in-game name and server as well as transaction ID, etc anything to do with recharge history
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 rockytheking10 Last edit in 2015-10-26 03:04:06

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tutcat
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 Author| Post time 2015-10-26 07:11:52 | Show all posts

Precious pro

        oniloki
       
Shrewsburry(1097)
order # 144579470263721
        Paymentwall visa

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 tutcat Last edit in 2015-10-26 07:11:52

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tutcat
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 Author| Post time 2015-10-26 07:48:55 | Show all posts

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REFERENCE NUMBER: W74286484
ORDER DATE: OCT 25, 2015 12:39 PM (GMT-5)
PAYMENT METHOD: CREDIT CARD
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 tutcat Last edit in 2015-10-26 07:48:55

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freyafm
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Post time 2015-10-27 17:31:49 | Show all posts

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        Hello tutcat, I will make a report for you. Just to give you some head-ups, If the payment failed  (rejected by paymentwall) that means you will not receive your diamonds and the money shall go back on your card..or in fact they are just pending there for fey days, but the payment will never go through.
        Now I\'m not sure if you received the diamonds from your recharge because all you\'ve reported was the fact that you were not able to collect Precious Pro.
        Also please report any game issues in Support section, not in here as we are not supposed to report from this section.
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 freyafm Last edit in 2015-10-27 17:31:49

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 Author| Post time 2015-10-28 10:05:36 | Show all posts

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Reply 4# freyafm
everything but what said went threw
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 tutcat Last edit in 2015-10-28 10:05:36

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Post time 2015-10-28 16:41:10 | Show all posts

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Hello again. They\'ve said that you actually got the diamonds.
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 freyafm Last edit in 2015-10-28 16:41:10

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 Author| Post time 2015-11-5 22:42:27 | Show all posts

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Reply 6# freyafm
i know that but i did not get the (precious pro) selection option that is what i\'m talking about
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 tutcat Last edit in 2015-11-5 22:42:27

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