Precious pro

tutcat@yahoo.com · Post time 2015-10-26 01:48:21

just recharged 2k diamonds and can\'t collect

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rockytheking10 · Post time 2015-10-26 03:04:06

Erm You need to provide your in-game name and server as well as transaction ID, etc anything to do with recharge history

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tutcat@yahoo.com · Post time 2015-10-26 07:11:52

oniloki

Shrewsburry(1097)

order # 144579470263721
Paymentwall visa

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tutcat@yahoo.com · Post time 2015-10-26 07:48:55

REFERENCE NUMBER: W74286484
ORDER DATE: OCT 25, 2015 12:39 PM (GMT-5)
PAYMENT METHOD: CREDIT CARD

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freyafm · Post time 2015-10-27 17:31:49

Hello tutcat, I will make a report for you. Just to give you some head-ups, If the payment failed (rejected by paymentwall) that means you will not receive your diamonds and the money shall go back on your card..or in fact they are just pending there for fey days, but the payment will never go through.
Now I\'m not sure if you received the diamonds from your recharge because all you\'ve reported was the fact that you were not able to collect Precious Pro.
Also please report any game issues in Support section, not in here as we are not supposed to report from this section.

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tutcat@yahoo.com · Post time 2015-10-28 10:05:36

Reply 4# freyafm
everything but what said went threw

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freyafm · Post time 2015-10-28 16:41:10

Hello again. They\'ve said that you actually got the diamonds.

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tutcat@yahoo.com · Post time 2015-11-5 22:42:27

Reply 6# freyafm
i know that but i did not get the (precious pro) selection option that is what i\'m talking about

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