Greece in Capital Control and problem payment method!!!

stcom20055

        Hi
        For DEV TEAM!!!
        Due to capital control in my country ; your company found the time immediately not to receive payments through pay-safe cards, as a result those of us who want to do recharge with any type of a card until today we get the follow message : this pay-safe card pin cannot be used to pay at this online shop.
However, you didn’t do any announcement through facebook page or forum to the Greek players about your actions. Now that the pay-safe card start to work again in my country, your company indifferent!!!
Is it true that the problem is your only? The pay-safe card says so.
You don’t have the time to bother with this particular problem?
You don’t want Greek player as your costumers?
For us the concussion is complete indifference!!!
Let me explain to you below:
Approximately around 05/09/20015 the pay-safe card start to work again in my country and many Greeks went to buy pay-safe so they can do recharge in game but the all get the same message to the payment wall ;. We talk to the pay-safe card company and their answer was: you need to get gtcarde contact with the pay-safe card company so they resolve the issue.
Why you didn’t do it?
We send ticket to the support center and the answers we got were unclear.;
You advised us to use other methods of payments such us: paypal, ukach, mint, bank transfer, but all those methods you mentions doesn’t work because of capital control in Greece.
We are 453 Greek players(we may be even more) that we pay you through pay-safe card before the force of capital controls!!!
        Hope;get a clear answer from you about what are you going to do with this particular problem, so we know if we will continue to be your costumers or we stop playing with the feeling of injustice, since other players from other countries can enjoy play with the pay-safe card and we don’t!!
We suggest you to restore the method of payment mobiamo as a temporary solution until you fix the problem.
        Ty!!!

abw6pt33c6qdse2b@facebook.com

        Yes that is correct! i have an account at R2Games with the same problem! Maybe the companies dnt like greek players!

abybyapte_xzanas@facebook.com

hi i have same problem !!!!! why not interested ???

rabbitfins

        Hello player,
        I was not sure of this issue so I asked my co-worker nyx for help and this is what she said
        [[26/10/2015 22:26:05] nγχ: that one its not up to GTA pay safe is only allowed to be used for greek companies
[26/10/2015 22:26:36] nγχ: the capital controls mean pay safe can’t be used outside of there own country
        basically greece is in financial controls
[26/10/2015 22:45:30]  nγχ: and even thou pay safe has reopened
[26/10/2015 22:45:56]  nγχ: the pay safe cards can only be used in greece for greek payments not to international companies
[26/10/2015 22:46:22] nγχ: We have spoken to pay safe… this isn’t something  GTA can control
[26/10/2015 22:46:36] nγχ: its the greek capital controls.

        I hope this helps,
        Rabbit

stcom20055

Reply 3# rabbitfins
        hi
        pfffffff
        We talk to the pay-safe card company and their answer was: you need to get gtcarde contact with the pay-safe card company so they resolve the issue.
        where is truth?
        pls try;restore the method of payment mobiamo as a temporary solution until you fix the problem

greekmangr

        Hi guys.
        Holyslayer from CoronaAustralis (s380) here. i am from Greece as well and i have the exact same problem with you guys. So i have already called the paysafe;service number 3 times and at the third try they admitted that the problem is actually at the greek codes that they are relishing in our country. Those codes have been created only for inside usage. That means that we can only use those codes to greek online shops. As they say to me that problem begun with our Cap Control. So in conclusion as you can reallize we cant use those codes that we already bought from them to GTA until Cap Controls end.

stcom20055

Reply 5# greekmangr
        i have already called the paysafe service number 10 times today and;answer is same: is problem GTA, need to get gtcarde contact with the pay-safe card company so they resolve the issue.

greekmangr

        Again it is not a GTA problem... The problem starts from Greece\'s Capital controls... go and check all the companies in the paysafe;list those are all greek online services... the codes that paysafe releasing in greece are for inside usage only.