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No Credit for Recharge

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gil huppert
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Post time 2015-10-28 20:19:57 | Show all posts |Read mode
No Credit for Recharge Reply:5| View:191
        I did 2 recharges, First $10 then $40.; LOA is correctly showing the $40 recharge in events, but the $10 isn\'t showing up so I can\'t collect any of the $50 total recharge bonuses.;
        IGN = Eloueen, Server = 464.; Payment id $10 = 865107603603844; $40 (second payment 1 minute later) 865107606937177
       

 gil huppert Last edit in 2015-10-28 20:19:57

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ςilverᚺorn
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Post time 2015-10-28 23:09:59 | Show all posts

No Credit for Recharge

        Dear player,

        It will takes some time before the recharge is counted, if you still didn\'t get it after 24 hour from recharge time, i will make report for you.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-10-28 23:09:59

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mizundrstd
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Post time 2015-10-29 00:39:55 | Show all posts

No Credit for Recharge

24 hours? why? that is ridiculous lol...and events people are recharging for will be gone by then....if it gets taken out of your bank account and the game isn\'t recognizing that immediately...big big problem
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 mizundrstd Last edit in 2015-10-29 00:39:55

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 Author| Post time 2015-10-29 06:56:23 | Show all posts

No Credit for Recharge

Dear silver:; This is absurd.; The recharge I did a minute after the one which is missing was credited instantly.; I\'ve been playing over a year, and every single recharge I\'ve ever done has been credited within at most a minute.; I think you better check with your supervisors on this one.; It\'s almost 12 hours later and it still isn\'t showing up anywhere.; I think my only recourse is to charge it back since it\'s not showing up and it appears you\'re unwilling to investigate.
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 gil huppert Last edit in 2015-10-29 06:56:23

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 Author| Post time 2015-10-29 07:10:16 | Show all posts

No Credit for Recharge

        Dear Mod:; I just did another recharge, and it was instantly credited.; Please negate ID 865107603603844 since that has not been credited to the account in a reasonable amount of time.; I\'ve initiated a dispute with FB for that payment since, unlike EVERY OTHER RECHARGE I\'VE EVER DONE, this one was not credited within 12 hours.
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 gil huppert Last edit in 2015-10-29 07:10:16

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