Problem with Recharge Mod can help?

skbear · Post time 2015-10-30 07:34:59

781736028603732 ;;805048846272446
Yesterday, Wednesday 10-28-15 I recharged at 6AM in the morning. My payid for that was;805048846272446, But it did not go through and I couldn\'t seem to get response from MOD\'s when I got home. So I tried recharging again last night I think around 8 or 9PM it still did not go through. That payid was;781736028603732. Neither of these actually went through until AFTER reset. This cause me to miss out on the 2 reason I decided to recharge. The Precious and the Halloween hot event. Can anything been done? Essentially without the hot event collects and I am out quite a lot for what I had decided to recharge for in the first place. I would like if possible if something can be done about this??? I mean you DO have Precious listed as a One day only event and I recharged at 6 in the morning and it didn\'t credit me until AFTER reset when the event had then ended. Can help be had for this?? Thank you.

skbear · Post time 2015-10-30 15:11:24

bump

ςilverᚺorn · Post time 2015-10-30 16:32:38

Dear player,

If you are from FB platform, you only able to recharge via FB not via GTA.
Remember your account in FB isn\'t same as your account in GTA.

Please also read:
Forum Rules => http://community.gtarcade.com/post/36796/
Recharge Issue Rules => http://community.gtarcade.com/post/46102

After you read and provide what is asked, then i can help you.

Have a good day.

skbear · Post time 2015-10-31 05:45:55

;;;; Dear player,

If you are from FB platform, you only able to recharge via FB not via GTA.
Remember your account in FB isn\'t same as your account in GTA.

Please also read:
Forum Rules =>; http://community.gtarcade.com/post/36796/
Recharge Issue Rules =>; http://community.gtarcade.com/post/46102
After you read and provide what is asked, then i can help you.

Have a good day.
;;; ςilverᚺorn posted on 2015-10-30 03:32:38;;;;

First of all, thank you for responding, I have been waiting for a while for anyone to even respond. As to the first part of your message, I never said anything about recharging through GTA, I know I play on facebook and I know there is a difference between playing on facebook or one of your own servers. That\'s not the issue. I have recharged plenty of times, I always use the same method, and immediately after recharging I go back to the game and my diamonds have always been there. This time not so much, I recharged early in the morning because I saw there was a 1 day Precious event as well as a halloween;;recharge event. But I didn\'t get my diamonds, and off to work I had to go. When I got home I checked, and still no diamonds, I refreshed, no diamonds, I reloaded no diamonds, I rebooted, no diamonds. So thought there was an issue so I tried an alt form of payment and still no diamonds, however AFTER reset, after BOTH events expired, THEN and only THEN did I get my diamonds. And I\'m not even gonna complain about the fact I wound up spending double what I had intended, I did that, I\'ll accept that. So here is the info.
IGN: Bear Server Number; S15 Platform: Facebook Payment Provider: 1st- Paypal ;2nd: Facebook with Visa Payment Method Transaction ID ;1st: 805048846272446 ;2nd: 781736028603732 Now there is my info, I am confused as to what I am supposed to put in for either Payment provider or method. I have read and re-read the link you provided and I am still unclear as to what you are asking for. I am a facebook player so my recharge goes through facebook are they the provider or the method? Either way both times I recharged were through facebook, 1st time using paypal, second time using credit card.

skbear · Post time 2015-11-1 21:50:05

Bump for;ςilverᚺorn

skbear · Post time 2015-11-3 06:23:58

bump

skbear · Post time 2015-11-3 19:10:07

yeah this isn\'t getting ridiculous is it?

frskn97 · Post time 2015-11-3 20:01:42

Reply 2# ςilverᚺorn
will u answer on us there will be conpensation for servers with loading problems or not ?????????????????? are you care only about payments;

ςilverᚺorn · Post time 2015-11-3 20:37:07

omg, so sorry..
I\'m on it like right now.

Update: it seems you need to wait 1 more day, gta already off

, ill try to solve this tom the moment they are back ol.

2nd Update: It seems that you missed precious but get the diamond, so they send the precious to you, please do tell me if there anything you missed in hot event too

Reply 2# ςilverᚺorn
will u answer on us there will be conpensation for servers with loading problems or not ?????????????????? are you care only about payments; frskn97 posted on 2015-11-03 07:01:42

sorry, but i don\'t responds to people who invade other thread for their own problem, please make your own.

skbear · Post time 2015-12-16 11:01:21

Well this is late, I didn't want to reply while I was still upset about the whole thing, me ranting wouldn't have solved anything at all, and then, well, I just kind of forgot about it. But yes, I did get the diamonds and they did send what I missed from Precious, I did however miss a ton of stuff from hot events for the event that was going on at that time. But I don't even recall anymore what that was and at this point in time it is mute so no worries. Thank you for eventually getting it straightened out

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