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bustyslayer
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Post time 2014-3-30 03:43:26 | Show all posts |Read mode
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        I have been saving diamonds to do drills with a new hero I\'ll be getting soon as I can. Today I logged in to find out I\'m missing 200 diamonds. Please look into my account and find out where they went please. If this was a server glitch please return them to me.
        Server 7 GtArcade
        IGN: BustySlayer
        This happened today at some point I don\'t know when all I know is I have not purchased anything and I do not have anything unclicked to \'verify diamond purchase pop up box\' so there is no way it was a mistake purchase. 03/29/2014
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 bustyslayer Last edit in 2014-3-30 03:43:26

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 Author| Post time 2014-3-31 08:01:23 | Show all posts

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awesome costumer support
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 bustyslayer Last edit in 2014-3-31 08:01:23

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crazy hat
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Post time 2014-4-2 18:45:49 | Show all posts

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Hello, dear player ,sorry for the delay and I have checked your data and you spent  250 diamonds in upgrading  Aegis  on 2014-03-29 10:46:51.I think that there is no diamonds missing.If you still have the problem,please continue to contact us~=3
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 crazy hat Last edit in 2014-4-2 18:45:49

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 Author| Post time 2014-4-3 00:46:39 | Show all posts

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I did not click on any diamond upgrade in Aegis sorry, is there no block or pop up box that stops it from removing diamonds w/o approval ? Everything in the game has a pop up box that says, you will use xxx# of diamonds to make this etc, are you sure yes or no ..... If you are telling me that some how they got used for Aegis I will tell you right now I did not select any in that screen.
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 bustyslayer Last edit in 2014-4-3 00:46:39

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 Author| Post time 2014-4-3 01:03:23 | Show all posts

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I have a bunch of things in my settings for notifications that read like this >;>;   are these errors ? all of them are checked but I don\'t know what they are there for. I have 4 of them.... I just checked the above and I do have Aegis upgrade checked off so if I hit it by accident then I did not receive a pop up box saying I was spending diamonds and this feature may not be functioning properly.
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 bustyslayer Last edit in 2014-4-3 01:03:23

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templars
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Post time 2014-4-3 11:47:29 | Show all posts

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Hi, since you accidentally click off the option and did spend these diamonds on upgrading, we cannot send you back the diamonds. Thanks for inquiring and hope you enjoy the game.
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 templars Last edit in 2014-4-3 11:47:29

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 Author| Post time 2014-4-4 03:02:43 | Show all posts

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        Templars did you read my post ? I DO NOT HAVE THE OPTION CLICKED OFF IT IS ON SO I AM SUPPOSED TO GET A WARNING. That is my whole point of this, please look into it so it does not happen again to others, I doubt you will believe me just because I said I did, I don\'t expect you to take my word on it even though I\'m telling you I did not. I do want you to fix this though so others don\'t have diamonds go missing w/o warning.
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 bustyslayer Last edit in 2014-4-4 03:02:43

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 Author| Post time 2014-4-4 03:03:40 | Show all posts

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        For the record if you are able to look at my history I have lost over 1,000 + shards upgrading because I refuse to pay that very high cost for a 100%. That cost should be lowered dramatically.
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 bustyslayer Last edit in 2014-4-4 03:03:40

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capone
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Post time 2014-4-4 18:19:28 | Show all posts

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hahahaha, i see you are trying to scam 250 diamonds with your mistake?? shame on you, and you were talking about my gems?? tsk tsk tsk
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 capone Last edit in 2014-4-4 18:19:28

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 Author| Post time 2014-4-5 11:23:09 | Show all posts

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Learn how to read dumb ass, I don\'t expect them to refund me, I want them to fix it so that this doesn\'t happen to someone else. Yes getting the diamonds that were taking incorrectly from me would be a bonus, but for now I want them to fix this mistake. Yes I called you a dumb ass in an open forum capone, go see if you can buy me a ban for that too since your first attempt didn\'t work. Stop being a hypocrite and go spend more money to prove you have no talent and can only win by spending thousands of dollars.
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 bustyslayer Last edit in 2014-4-5 11:23:09

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