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where are my diamonds!

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bluesol
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Post time 2015-10-31 22:28:41 | Show all posts |Read mode
where are my diamonds! Reply:11| View:297
ok so I;put in;a ticket 2015-10-31 06:31 and your response was        Server replied sent 2015-10-31 06:31
        Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket.
        Then you guys posted
        Hi players, we have opened all servers and returned resources and compensations have been sent as well. Player who didn\'t get diamonds charged during roll back time, please contact us. We will check and fix. Thanks to all our player. A bad day has gone. Hope we will be better in the future.
        So I put on same ticket
        sent 2015-10-31 12:29                                        I still have not received my $40 recharge diamonds yet.
        and posted here that I have not received my diamonds yet. It is now 04:28 server time and I still have NOT RECIEVED my DIAMONDS yet for a $40 RECHARGE.
        Oh and did I mention that my mage council is gone too, thank you!
        S76-Hours SolarIce
       

 bluesol Last edit in 2015-10-31 22:28:41

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abzh-ec-cina9ag4
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Post time 2015-10-31 22:46:01 | Show all posts

where are my diamonds!

anyone here help my guildie
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 abzh-ec-cina9ag4 Last edit in 2015-10-31 22:46:01

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abzh-ec-cina9ag4
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Post time 2015-10-31 23:29:05 | Show all posts

where are my diamonds!

mod help please
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 abzh-ec-cina9ag4 Last edit in 2015-10-31 23:29:05

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abzh-ec-cina9ag4
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Post time 2015-11-1 00:16:24 | Show all posts

where are my diamonds!

ANY MOD HERE?!
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 abzh-ec-cina9ag4 Last edit in 2015-11-1 00:16:24

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-seraphina-
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Post time 2015-11-1 01:36:23 | Show all posts

where are my diamonds!

        There is a sticky thread for those missing diamond recharges during the rollback that the supervisors are already monitoring for reports.

        Please add your report to that thread;http://community.gtarcade.com/post/93805/
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 -seraphina- Last edit in 2015-11-1 01:36:23

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bluesol
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 Author| Post time 2015-11-1 01:41:26 | Show all posts

where are my diamonds!


        Reply 4# -seraphina-
they said to make a thread and to put all are info on so I did!
                                  ;;;;                                          ;;;;                                                        Dear players, the consumption event in hot events has been removed as we have found a bug in it and it has removed temporarily. We will add it back when it is fixed ! Sorry for the inconvenience.                                                                                To all those players who did not received their diamonds please create a thread containing your IGN, server, order ID. We will compensate your losses.;                                                                                Thank you.                        ;;; fires of fusion posted on 2015-10-31 06:19:00;;;;                
                                        People who collected their mail before this time received huge points in the Patron event (resulting in the same issue that caused the rollback). People who opened their mail after this reset did not get the points.                                                       
                                                        Once again, the result is unfair and extremely skewed event rewards. How about you just give everyone the max rewards for the event, this time? And, maybe hire a better programming staff.                ;;; sabelynn posted on 2015-10-31 08:48:19;;;;        


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 bluesol Last edit in 2015-11-1 01:41:26

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Post time 2015-11-1 01:44:25 | Show all posts

where are my diamonds!

Reply 4# -seraphina-
        i tried that post ;too long retrive the diamond

        so i made a solo post which i already got my diamonds ..

        anyway the MOD is not around i think
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 abzh-ec-cina9ag4 Last edit in 2015-11-1 01:44:25

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abzh-ec-cina9ag4
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Post time 2015-11-1 04:48:56 | Show all posts

where are my diamonds!

ANY MOD.. this is ridiculous .. what is this a protocol to retrieve in game diamonds wiith CASH with this kind of waits?
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 abzh-ec-cina9ag4 Last edit in 2015-11-1 04:48:56

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fires of fusion
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Post time 2015-11-1 05:12:48 | Show all posts
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 fires of fusion Last edit in 2015-11-1 05:12:48

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cif
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Post time 2015-11-1 21:10:59 | Show all posts

where are my diamonds!

Dear player, we are sorry for the delay. We will take care of your case after weekends at once.
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 cif Last edit in 2015-11-1 21:10:59

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