Fairy Feeding

krystaal_kyttaen · Post time 2015-11-1 11:07:50

Just bought 15 Fairy Essence in the shop, costing 750 diamonds. After 10 minutes they are still not showing in my account, but I have lost the 750 diamonds. Not being able to submit a support ticket is beyond a joke. Really wanting to know whats up here.

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freyafm · Post time 2015-11-1 13:03:35

It seems that the Fairy Essence that you bought was Essence II. Is there any possibility that you bought the wrong Essence? If not, please provide your IGN and server so I can make a report for you.

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krystaal_kyttaen · Post time 2015-11-1 18:55:02

Reply 1# freyafm
The Fairy Essence II was the correct essence, and it\'s not showing in my account. I now can\'t access my account on;CelestialMaiden(S21), it won\'t log me into the character.;

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krystaal_kyttaen · Post time 2015-11-3 07:23:57

Character name is Almatheia

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ƦespecϮed Ϝlea · Post time 2015-11-3 10:32:19

Dear Player, I will report this for you and update you as soon as I can. Thanks!

-Flea

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ƦespecϮed Ϝlea · Post time 2015-11-3 10:37:03

If you hover your mouse over the icon and can get me a screenshot that would be great...here is an example. Thanks!

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freyafm · Post time 2015-11-4 16:40:00

They said that you actually have the Essence. So if you still don\'t have them, please try and make a screenshot like Respected Flea proposed above.

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krystaal_kyttaen · Post time 2015-11-5 10:10:16

thanks for your help. The Essence were not showing for the past day or so, but seem to be showing now.;

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