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Lost My VIP status!

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redzinger
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Post time 2015-11-2 10:24:37 | Show all posts |Read mode
Lost My VIP status! Reply:13| View:417
        Please someone help me.; I had VIP status renewal through Paymentwall.; Suddenly Paymentwall is no longer supported.; Now I am stuck.; I am subscribed as a VIP through Paymentwall.; But my VIP status is not renewed.; When I try to Unsubscribe, it says Paymentwall is no longer supported and I should contact Customer Support.
        But when I try to contact Customer Support, they just say, Dear Friend, use WorldPay.; I can\'t use WorldPay because I have to Unsubscribe before I can Subscribe.; Can anyone help me?; Or am I stuck forever in the this bizarre state?; I am playing Jester on Meskhenet-512.

 redzinger Last edit in 2015-11-2 10:24:37

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shadowx01
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Post time 2015-11-2 11:01:17 | Show all posts

Lost My VIP status!

        suport are almost worse on englesh than me , keep pm then until they understand what is the main problem lol

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 shadowx01 Last edit in 2015-11-2 11:01:17

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ƦespecϮed Ϝlea
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Post time 2015-11-2 13:54:55 | Show all posts

Lost My VIP status!

        Dear player, I will make a report of this right away and will update you as soon as I can. Thanks.

        -Flea
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 ƦespecϮed Ϝlea Last edit in 2015-11-2 13:54:55

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redzinger
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 Author| Post time 2015-11-4 07:16:21 | Show all posts

Lost My VIP status!

Hi Flea. ;Any update on this? ;I\'m still stuck! ;I used diamonds to get a temporary VIP status. ;I don\'t want to spend diamonds on VIP
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 redzinger Last edit in 2015-11-4 07:16:21

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Post time 2015-11-4 09:24:46 | Show all posts

Lost My VIP status!

        No not yet They are moving slow through the reports. I hope to have an answer for you within the next 24 hours..Sorry it\'s taking so long.

        -Flea
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 ƦespecϮed Ϝlea Last edit in 2015-11-4 09:24:46

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Post time 2015-11-5 09:32:44 | Show all posts

Lost My VIP status!

They said your subscription has now been canceled so you should be able to use the other form of payment. Thanks!
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 ƦespecϮed Ϝlea Last edit in 2015-11-5 09:32:44

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 Author| Post time 2015-11-7 05:55:50 | Show all posts

Lost My VIP status!

        No change!
        Am I doing something wrong?
        What did they say that they did?
       
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 redzinger Last edit in 2015-11-7 05:55:50

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viperit
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Post time 2015-11-7 13:25:56 | Show all posts

Lost My VIP status!

I thought u can only renew vip with diamonds, since a while back?
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 viperit Last edit in 2015-11-7 13:25:56

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Post time 2015-11-7 17:04:12 | Show all posts

Lost My VIP status!

Reply 6# redzinger
        Hi, I will ask SM\'s to check your account again and unsubscribe you. Please do have patience.

        @viperit
yes, you can gain VIP only by using diamonds now however some players still have subscriptions activated for whoever know what reason. :///
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 moonlighty Last edit in 2015-11-7 17:04:12

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 Author| Post time 2015-11-8 12:55:06 | Show all posts

Lost My VIP status!

Reply 8# moonlighty
        But it says, You cannot get VIP bonuses if you use diamonds to renew VIP.
       
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 redzinger Last edit in 2015-11-8 12:55:06

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