Time Change and Hot Event Rewards

regina_1

        Regina -;BerserkerClaw(S23)

        Due to the Time shift and Incorrect server programing between 23:00 and 23:59 on 2015-11-01 i was Unable to collect several Hot Events Rewards. Most Notabally the Reward for Consuming 1500 Bless Stones in the Crazy Halloween IV Hot Event. So I missed receiving Unquenchable Candles. I went into the 23:00 hour with 949 Bless stones consumed and proceeded to consume over 600 more but the counter never changed so the Reward was not granted. This was not the Only reward missed but the Most significant one. The counters on many hot events just stopped Working.
       

        Please Get this;straightened;out and Send me the 5;Unquenchable Candles I earned.;

sonofodin

their compensation was as follows : 30 rocket shards . AND THATS ALL.

giuglea ion

          ;;;;                        Regina -;BerserkerClaw(S23)       
       
                        Due to the Time shift and Incorrect server programing between 23:00 and 23:59 on 2015-11-01 i was Unable to collect several Hot Events Rewards. Most Notabally the Reward for Consuming 1500 Bless Stones in the Crazy Halloween IV Hot Event. So I missed receiving Unquenchable Candles. I went into the 23:00 hour with 949 Bless stones consumed and proceeded to consume over 600 more but the counter never changed so the Reward was not granted. This was not the Only reward missed but the Most significant one. The counters on many hot events just stopped Working.        
                       
       
                        Please Get this;straightened;out and Send me the 5;Unquenchable Candles I earned.;        
;;; regina_1 posted on 2015-11-02 12:57:31;;;;
to prove that was the case you need a screenshot with time of the server and the hot events pannel , if you have it and provide ingame name and server name you should be able to have a little hope at receiving compensation .; And my question is what exactly did you do for the last 22 hours and 59 minute did you went to sleep or what ?.; You have a full day 24 hours to do the hot events and that takes less than 5 minutes so i don\'t think they should compensate you at all the reason is that you had more than enough time .

regina_1

Reply 2# giuglea ion

        - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
        I\'m sure you think that you are correct and fair;giuglea ion;but some of us have lives which include Work, Family and other various obligations. If you have 24 hours a day to spend in the game then may I suggest you get a life. -- Additionally no screen shot would show the counter in the hot event to be stuck it would just show the counter on 949/1500, so the Support team would need to check I had consumed 1500 Bless stones. -- And it doesn\'t exactly take NO effort to get 1500 Bless Stones a day with out paying for them so no it can\'t be done in 5 mins. Have a nice day.

giuglea ion

          ;;;; Reply 2# giuglea ion
       
                        - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -       
                        I\'m sure you think that you are correct and fair;giuglea ion;but some of us have lives which include Work, Family and other various obligations. If you have 24 hours a day to spend in the game then may I suggest you get a life. -- Additionally no screen shot would show the counter in the hot event to be stuck it would just show the counter on 949/1500, so the Support team would need to check I had consumed 1500 Bless stones. -- And it doesn\'t exactly take NO effort to get 1500 Bless Stones a day with out paying for them so no it can\'t be done in 5 mins. Have a nice day.       
;;; regina_1 posted on 2015-11-03 00:46:17;;;;
You have a full day 24 hours for that so no matter what time between 00.00 ST and 23.00 ST i think it\'s more than enough time , also you can try something called;  Saving resoures in case you did not heard about this till now  .; By saving resources and invest them in the right events you will never be short of resources and won\'t have to buy them .; Also there is Dark Abyss from there i get at least 600 Bless stones daily , so power up , learn to save and do your quests ahead of time .; Also if you are on the forum you saw posts with time change problems so you know about it , so a excuse saying i had no idea won\'t cut it .  PS : my time on the game is 2 hours when there is no gauntlet and 2 h 30 min when there is gauntlet just in case you wonder .

ƦespecϮed Ϝlea

                                      Regina -;BerserkerClaw(S23)       
       
                        Due to the Time shift and Incorrect server programing between 23:00 and 23:59 on 2015-11-01 i was Unable to collect several Hot Events Rewards. Most Notabally the Reward for Consuming 1500 Bless Stones in the Crazy Halloween IV Hot Event. So I missed receiving Unquenchable Candles. I went into the 23:00 hour with 949 Bless stones consumed and proceeded to consume over 600 more but the counter never changed so the Reward was not granted. This was not the Only reward missed but the Most significant one. The counters on many hot events just stopped Working.        
                       
       
                        Please Get this;straightened;out and Send me the 5;Unquenchable Candles I earned.;        
    regina_1 posted on 2015-11-02 12:57:31     
        I will add you to the list...many players were affected by this including me. Consumed but never counted towards the event.

        -Flea

ƦespecϮed Ϝlea

And for the players who are saying she had 23 or 24 hours to collect it...no actually we didn\'t. The event popped up late in the day and had a random number of already consumed resources and you could not consume to gain the rest of the awards. I could not collect any of them even though i consumed 4k of each. Please refrain from telling people how it is and isn\'t and be respectful. Thanks.