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Gems, refund and other - Anouncement for action

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lollypop0815
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Post time 2015-11-5 21:55:57 | Show all posts |Read mode
Gems, refund and other - Anouncement for action Reply:3| View:122
Well well, today I was really wandering about your ability to be fair. During halloween event I was playing my account and the one of my friend. for his char I did not pay any single Euro but for my own just to get rewards in Realm Patron. I bought additional attemps, lots of midas touch and other stuff in shop. My ;char is higher in level and, thus, gets lot more of ressources in ordeal and so. I was really shocked to see that you were taking me many points in this event althoug I spent gems to claim the reward (which was your bug). Until now I was not refunded for the gems I lost but I got taken away many points that I even not reached level in Realm Patron. But the char of my friend which did not even get half of the ressources reached it. So how can this be fair? i did not cheat and only because I click on collect on the button YOU activated I was punished! Thanks guy, I loved this game but you killed all enthusiasm and fun.... not only to me but to many. Our server is getting empty more and more since your kindly treatment and your ability to avoid further bug aber Black Friday Oct. 29th...
By the way... I got a code for login failure error on Oct. 29 where I should have claimed 150 gems. This code does not work. I was sending seveal Mails and screen shots but I do not even get message. Not for the code, nor the refunds of lost recharges or any other. Do you really think ignorance will solve the probleme and increase the satisfaction of players?
To clear again: I am still missing the gems I paid for on Oct. 29 and kindly ask you to refund it. Otherwise I will consult a lawyer. Beta version or not but this has nothing to do with the version but the way you try to steal money

 lollypop0815 Last edit in 2015-11-5 21:55:57

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the immortals
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Post time 2015-11-5 21:59:34 | Show all posts

Gems, refund and other - Anouncement for action

        Hi, did you gave your details in this post?
        http://community.gtarcade.com/post/94025/
        This post has the highest attention now related to missing diamonds. Kindly please mention the information asked in this post.
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 the immortals Last edit in 2015-11-5 21:59:34

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the immortals
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Post time 2015-11-5 22:01:26 | Show all posts

Gems, refund and other - Anouncement for action

How can you expect any help if you don\'t post it on right place? about the gift code issue just PM again the either fixer/vlinder so that they can remind it once again.
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 the immortals Last edit in 2015-11-5 22:01:26

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