stuck at order submitted

csp222

        I\'ve made 2 recharge for the 4000 diamonds but haven\'t received any diamonds. I waited for hours
        IGN: Grey
Server: Nimrah1081

        Order Submitted!

       
•                 Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
         
•                 Recharge Channel: worldpay
         
•                 Account: sopanha_chan@yahoo.com
         
•                 Game: League of Angels & Nimrah(1081)
         
•                 Recharge Amount: $39.99
         
•                 Game Currency: 3999 Diamonds
         
•                 Time: 11-07-2015 19:44:50
         
•                 Order Number: 144694349045309
  

csp222

I did not receive any confirmation email for Worldpay. it seems that the payment failed somehow. I need to check my bank account to see if I lost any money.