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carsten bengs
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Post time 2015-11-9 18:52:28 | Show all posts |Read mode
password forgotten Reply:10| View:204
        hello,
        after the update i must reinstall the game but;i have forgotten my password and i have writen 3 tickets on the support but i become no answer...
        the automaticly function password forgotten is not really working... i become the pop up  we have send you a e-mail with the registration but i become no e-mail,...
        i cant play my account the last 4 days...
        can you reset my password and send me the information on my e-mail-account???
        My accountname is: carsten.drescher79@web.de and i played on server 34 (Maja)
        My e-mail is the same: carsten.drescher79@web.de
        best regards,...

 carsten bengs Last edit in 2015-11-9 18:52:28

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ezy*
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Post time 2015-11-10 12:23:15 | Show all posts

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Hi, could you please check if it is on your junk mailbox?
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 ezy* Last edit in 2015-11-10 12:23:15

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carsten bengs
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 Author| Post time 2015-11-10 13:43:15 | Show all posts

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        good morrning,
        my junkbox is empty...
        can you sent me manual the registrationscode / new password???
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 carsten bengs Last edit in 2015-11-10 13:43:15

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 Author| Post time 2015-11-10 14:28:05 | Show all posts

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i have for this forum another e-mail registered,... can you send me the data on this mail-adresss???
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 carsten bengs Last edit in 2015-11-10 14:28:05

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Post time 2015-11-10 14:49:24 | Show all posts

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Hi, our tech team has sent a mail to this address. Please tell me if you can receive it or not. Thanks.
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 ezy* Last edit in 2015-11-10 14:49:24

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 Author| Post time 2015-11-10 14:54:32 | Show all posts

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        i become no e-mail on carsten.drescher79@web.de
        i have no junk / spamfilter activated...
        can you try it on the email adress for this forum account???
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 carsten bengs Last edit in 2015-11-10 14:54:32

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Post time 2015-11-10 14:59:40 | Show all posts

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Please be ensured we can reset your password, it\'s just I want to find out what has caused this bug. Could you please help me with that? I will reset your password later (You need to provide enough info to prove you are the owner first).
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 ezy* Last edit in 2015-11-10 14:59:40

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Post time 2015-11-10 15:03:08 | Show all posts

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I PM you my skype account, please add me as contact.
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 ezy* Last edit in 2015-11-10 15:03:08

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 Author| Post time 2015-11-10 15:19:37 | Show all posts

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i have ;no skype,... but i have write you a answer
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 carsten bengs Last edit in 2015-11-10 15:19:37

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 Author| Post time 2015-11-10 16:01:41 | Show all posts

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        BIG THANKS ON EZY*
        i am online :-)
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 carsten bengs Last edit in 2015-11-10 16:01:41

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