Not received diamonds

csp222

        I recharged 4 times today but in payment history only show 3. The last one is not there and I didn\'t get diamonds and precious pro rewards. It was 500 diamonds. I got call from bank that there are 4 times charge. I used paymentwall method.
        IGN: Grey
        Server: Nimrah(1081)

ςilverᚺorn

        Dear player,

        Some recharges may take sometime before actually appears in your account, can you confirm if your money taken or not?

        If after 4 hour you still don\'t get them and your money taken for the 4th recharges, please post the transaction id/order id and i will make report for the issue.

        Have a good day.

csp222

Here is reference number from the late 4th confirmation email I just received from Paymentwall: W75305869. but I still not received diamonds. For now I\'ll just wait 4 hours to see if I\'ll get them. If not I\'ll put my transaction ID next.

csp222

Thanks now I got my diamonds. problem solved

freyafm

Thank you for the update!