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Not received diamonds

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csp222
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Post time 2015-11-10 15:51:09 | Show all posts |Read mode
Not received diamonds Reply:5| View:189

        I recharged 4 times today but in payment history only show 3. The last one is not there and I didn\'t get diamonds and precious pro rewards. It was 500 diamonds. I got call from bank that there are 4 times charge. I used paymentwall method.
        IGN: Grey
        Server: Nimrah(1081)
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 csp222 Last edit in 2015-11-10 15:51:09

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ςilverᚺorn
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Post time 2015-11-10 16:05:11 | Show all posts

Not received diamonds

        Dear player,

        Some recharges may take sometime before actually appears in your account, can you confirm if your money taken or not?

        If after 4 hour you still don\'t get them and your money taken for the 4th recharges, please post the transaction id/order id and i will make report for the issue.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-11-10 16:05:11

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 Author| Post time 2015-11-10 16:16:44 | Show all posts

Not received diamonds


Here is reference number from the late 4th confirmation email I just received from Paymentwall: W75305869. but I still not received diamonds. For now I\'ll just wait 4 hours to see if I\'ll get them. If not I\'ll put my transaction ID next.
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 csp222 Last edit in 2015-11-10 16:16:44

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 Author| Post time 2015-11-10 16:47:02 | Show all posts

Not received diamonds

Thanks now I got my diamonds. problem solved
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 csp222 Last edit in 2015-11-10 16:47:02

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freyafm
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Post time 2015-11-10 17:13:30 | Show all posts

Not received diamonds

Thank you for the update!
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 freyafm Last edit in 2015-11-10 17:13:30

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