Monthly Card and recharge History Bonus issue continues...

forfor30mm@yahoo.com · Post time 2015-11-11 15:22:09

I was told by support and dev stuff to wait for next day for my monthly ;card and recharge history bonus to be activated because recharge transfer between accounts didnt activated monthly card and recharge history bonus,and that problem is in season time,its next day and my bonuses is still not there.
I recharged wrong account in saturday and now is wednsday,i waited till yesterday to transfer recharge from accounts,and eventualy garcade transfered ;1000 recharge dias to server 1100 ;aligat0rJack char,i was told by support stuff to make new forum thread if bonus dont appear today,this thing going too long lost to many bonuses already(1000dias bonus on first day of tycoon)and gettin in danger to lose bonus from recharge history because events ends soon im so dissapointed in this service.\\
Please resolve my issues here are link for today proof that bonuses didnt come to my recharge transfered char Aligat0rJack server 1100 Adrianople
http://imgur.com/VyaK8ag
http://imgur.com/W1Cp2mf

forfor301mm@yahoo.com · Post time 2015-11-11 20:59:35

bump

ςilverᚺorn · Post time 2015-11-11 21:56:18

Dear player,

Did you recharge when the monthly card showing Recharge or Collect?
also please provide your Transaction ID (order id) and Date of recharges.

Have a good day.

forfor30mm@yahoo.com · Post time 2015-11-11 22:15:09

bump

forfor30mm@yahoo.com · Post time 2015-11-11 22:20:34

Reply 2# ςilverᚺorn

i recharged with account forfor30mm@yahoo.com ;1000 diamonds in saturday (to level 1xero adrianople 1100)and dev team transfered that 1000 diamonds yesterday on difrent account forfor301mm@yahoo.com to character Aligat0rJack adrianople 1100 server then 63 lev char now 64,and maybe thats why i cant collect monthly card or get recharge history bonus 1000diamonds transaction id wa

144689265334862

PS. there is no collect button just recharge as i posted in picture link at first post

ςilverᚺorn · Post time 2015-11-11 22:30:44

Sure, i ll make report for this, please wait for dev answer

forfor30mm@yahoo.com · Post time 2015-11-12 00:38:14

Reply 5# ςilverᚺorn
k waitin

forfor30mm@yahoo.com · Post time 2015-11-12 16:26:38

Reply 5# ςilverᚺorn
New day come and i still wait,cant get even compensation for single recharge for monthly card that everyone even who haven got any problems got, i think i will stop playin this game

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