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Players with missing diamonds/recharge reward from HalloweenEvent

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sillemadelung
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Post time 2015-11-11 20:00:41 | Show all posts |Read mode
Players with missing diamonds/recharge reward fr Reply:10| View:406

        here we go again:
       
                This post last edited  By sillemadelung@hotmail.com at 2015-11-05 10:17:32
       
                          ;;;; Reply 80# sillemadelung@hotmail.com
                                        Hi, yes the payment:;144610747066318 missed from your account. We will send the 30,000 diamonds to your balance directly and recharge bonus to your mail. Sorry for the trouble!               
;;; cif posted on 2015-11-05 08:12:42;;;;        

       
                        Yes - now i got the diamonds im entitled to but how about the Recharge Bonus from the Event??       
                               
       
                        and no i cannt get the rewards from RechargeEvent       
                               
       
                        and seriously this recharge event doesnt even;match the one from last Event - who would recharge 30k during an event which only runs to 10k - so all in all players who recharged before roll-back the gets screwed and every1 else gets \'nice\' compensation for the roll-back-trouble       
       
                        Players who doesnt recharge or only recharge to have M-status - must have a fieldtime.       
       
       
                        PLEASE folow up on this post:       
                        http://community.gtarcade.com/post/94025/       
       

 sillemadelung Last edit in 2015-11-11 20:00:41

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silky faerie
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Post time 2015-11-11 23:26:16 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

        I\'m sorry for frustration but if I could trouble you for some clarification.

        There was a hot event after the rollback to allow players to claim the compensation for their lost recharge bonus rewards. Am I correct in understanding that due to the delay in your missing order being credited you were unable to claim your compensation from that event?

        May I also confirm that your IGN is RobertYahi from S90?
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 silky faerie Last edit in 2015-11-11 23:26:16

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lpslnovember
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Post time 2015-11-12 00:01:10 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

       

        Still unclaimed
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 lpslnovember Last edit in 2015-11-12 00:01:10

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 Author| Post time 2015-11-12 01:04:08 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

          ;;;;                        I\'m sorry for frustration but if I could trouble you for some clarification.       
       
                        There was a hot event after the rollback to allow players to claim the compensation for their lost recharge bonus rewards. Am I correct in understanding that due to the delay in your missing order being credited you were unable to claim your compensation from that event?       
       
                        May I also confirm that your IGN is RobertYahi from S90?       
;;; silky faerie posted on 2015-11-11 10:26:16;;;;


        i got all the diamonds (34500) - but i didnt get RechargeBonus from HalloweenEvent - and i havent seen any \'compensation\' other than what every1 got.

        and yes;im RobertYahi from S90
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 sillemadelung Last edit in 2015-11-12 01:04:08

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Post time 2015-11-12 01:29:24 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

Reply 2# lpslnovember
        When you say still unclaimed do you mean the diamonds from those recharges, the recharge bonuses or both please?

        Also please do give your IGN and Server.
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 silky faerie Last edit in 2015-11-12 01:29:24

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Post time 2015-11-12 01:51:53 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

Reply 3# sillemadelung@hotmail.com
        Since you did not get to collect the missing recharge rewards from the hot event after the rollback I will try to discuss your case with my supervisor and see if there is another way that we can help you.

I will try to have an update for you by tomorrow.
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 silky faerie Last edit in 2015-11-12 01:51:53

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 Author| Post time 2015-11-12 04:29:56 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

          ;;;; Reply 3# sillemadelung@hotmail.com
                        Since you did not get to collect the missing recharge rewards from the hot event after the rollback I will try to discuss your case with my supervisor and see if there is another way that we can help you.       
       
I will try to have an update for you by tomorrow. ;;; silky faerie posted on 2015-11-11 12:51:53;;;;


        ty so much - no rush ;) - just an update - so i can see something is happen
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 sillemadelung Last edit in 2015-11-12 04:29:56

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Post time 2015-11-12 17:34:50 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

Reply 6# sillemadelung@hotmail.com
        Hi RobertYahi,
        sorry for the late reply.
        We have sent your Reward of Recharge Bonus as 30000 dias level.
        Please check in game mail.
        Thanks.
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 huntpl Last edit in 2015-11-12 17:34:50

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 Author| Post time 2015-11-12 19:42:46 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

          ;;;; Reply 6# sillemadelung@hotmail.com
                        Hi;RobertYahi,       
                        sorry for the late reply.        
                        We have sent your Reward of Recharge Bonus as 30000 dias level.        
                        Please check in game mail.        
                        Thanks.        
;;; huntpl posted on 2015-11-12 04:34:50;;;;


        ty so much
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 sillemadelung Last edit in 2015-11-12 19:42:46

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Post time 2015-11-12 20:10:07 | Show all posts

Players with missing diamonds/recharge reward from HalloweenEvent

        Reply 4# silky faerie
I don\'t get my diamonds

        and they r telling me I already get it but im not

        Server - S76-Hours
        IGN: SolusLeah
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 lpslnovember Last edit in 2015-11-12 20:10:07

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