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Bug in Ancient Arena

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george fotopoulos
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Post time 2015-11-12 07:29:56 | Show all posts |Read mode
Bug in Ancient Arena Reply:6| View:301
        Hello dear community,
        Today I was unable to log right after 21.00 Server Time and when I finally managed to log an hour later, few minutes past 22.00 Server Time, so that I would claim my Ancient Arena rewards, I just logged in to see there was no mail in my mailbox. I don\'t know what kind of bug this is, but since I don\'t have enough diamonds I am making this thread to kindly request you to send me a mail with the exact rewards in it. More info below.
Picture of my Unread Messages:;http://prntscr.com/91r8l4
Picture of my Read Messages:;http://prntscr.com/91r8b4
        At that time, I was ranked 5th and the rewards I didn\'t receive were the following: 725 Diamonds, 52.000 Gold Coins, 550 Arena Points and 6 EXP Potion(L).
        My information will be written below:
In Game Name: Kygo
Server: Doom Citadel (EU7)
Level: 85
Date of the incident: 11-11-2015
Time of the incident: It was around 21.00-22.10 Server Time (EU).
        Thank you in advance for your time and effort put into this thread and the game in general.

 george fotopoulos Last edit in 2015-11-12 07:29:56

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Post time 2015-11-12 12:10:58 | Show all posts

Bug in Ancient Arena

Hi, sorry for the inconvenience, it seems there was a timeout issue when server trying to send the mail. The reward mail is resent, please kindly check.
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 ezy* Last edit in 2015-11-12 12:10:58

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 Author| Post time 2015-11-12 16:12:57 | Show all posts

Bug in Ancient Arena

Greetings again, this is the mail I received:;http://prntscr.com/91uhyy
For your information I haven\'t claimed it yet, it looks like I was rewarded for my arena rank and not my ancient arena rank which was 5, thus I\'m missing close to 600 diamonds from what I can see.
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 george fotopoulos Last edit in 2015-11-12 16:12:57

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Post time 2015-11-12 17:09:02 | Show all posts

Bug in Ancient Arena

Hi, I am sorry for that. Please check you mailbox.
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 ezy* Last edit in 2015-11-12 17:09:02

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 Author| Post time 2015-11-12 18:31:53 | Show all posts

Bug in Ancient Arena

Got 600 diamonds in a compensation mail, thanks for your support.
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 george fotopoulos Last edit in 2015-11-12 18:31:53

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a. cosmin
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Post time 2015-11-13 04:24:57 | Show all posts

Bug in Ancient Arena

lol bad award points...
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 a. cosmin Last edit in 2015-11-13 04:24:57

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