Hero Upgrade Event in Hot Events - Compensation Needed

carissa_frangilli@hotmail.com

        Today I upgraded my Mount to +25 because there was a hot event in which I would receive 600 Seraph\'s Stones and 150 Element Scrolls for upgrading a hero.; However, after upgrading, the event did not allow me to;receive these items for completing the Upgrade Hero Event.;
        I feel I deserve compensation since the game has created the expectation that Mounts and Heroes are treated the same.; Two examples are:;1) in;Devotion Bonus, you receive devotion points for Hero Training, as well as for Upgrade Hero for either heroes and for mounts, and 2) Hero Marks can be used to upgrade heroes or mounts.;;I upgraded my mount;with the expectation that I;was fulfilling;the requirement for the Hero Upgrade in Hot Events.
        IGN is Alessandra;; Server is S248 Brightcastle.

        Thank you.

carissa_frangilli@hotmail.com

carissa_frangilli@hotmail.com

Reply 1# carissa_frangilli@hotmail.com

rabbitfins

        Hello friend
        I will request they send you a compensation
        I make no promises though as the hot event is labelled Hero Upgrade
        Have a lovely day
        Rabbit

huabb23

Reply 3# rabbitfins
If you look at the wording in devotion they say HERO training and upgrade HERO so the hot event saying upgrade HERO could lead people to think it is also mounts. I know I fell for the same thing before also.

forrest.halliburton

it is for hero only, mounts don\'t count, and doubt you will see comp, as this is about the 1000th post with someone upgrading mount wanting the hot event. it doesn\'t say mount anywhere in the actual hot event, it did say hero and mount upgrade;in a banner page, but that has been outdated for a long time.

giuglea ion

          ;;;; it is for hero only, mounts don\'t count, and doubt you will see comp, as this is about the 1000th post with someone upgrading mount wanting the hot event. it doesn\'t say mount anywhere in the actual hot event, it did say hero and mount upgrade;in a banner page, but that has been outdated for a long time. ;;; forrest.halliburton posted on 2015-11-12 00:35:46;;;;
        like forest said above , it says hero upgrade , when you click the Mount Icon it says there Mount right so you are looking for excuses to get a free compensation .;

                               Reply 3# rabbitfins
If you look at the wording in devotion they say HERO training and upgrade HERO so the hot event saying upgrade HERO could lead people to think it is also mounts. I know I fell for the same thing before also.     huabb23 posted on 2015-11-11 21:53:37            

        and no , there is no hint saying that the mount is a hero , so those that believe this is their own fault , like he poste a topic on the forum to ask for compensation , the same he could have done and asked here .   If i upgrade the mount does it count as hero upgrade and he could have got his answer .

        So i think he should be more careful from now on and to upgrade the hero ,  also i am sure 90 % of the players on those serves know that the Mount is not a hero by now , taking into account the amount of topic opened by now , so next time do try to upgrade a hero and not a mount .  If they make a exception in your case then i will upgrade my mount and ask for a compensation as well , the same with many other players then .