Monthly Card Still Broken

sylntthndr · Post time 2015-11-12 13:52:36

It was explained in another topic that we should post our own problems with this, so here is mine.
Monthly Card is still broken after recharge on 11/10/15 photos included, this is now day 2
IGN : Sylntthndr
Server : Shadowraith(S10)

some cool name · Post time 2015-11-12 15:06:27

Yeah,but if you notice,nothing being done,enjoy LoA(while it lasts!)

sylntthndr · Post time 2015-11-13 02:45:40

day 3 bump

sylntthndr · Post time 2015-11-14 12:13:51

day 4 and nothing still
REALLY

moonlighty · Post time 2015-11-14 17:48:17

Dear Player, we apologize for this issue however compensation was sent into hot events which you can claim. I will report this and ask about it.

sylntthndr · Post time 2015-11-14 23:56:11

;;;; Dear Player, we apologize for this issue however compensation was sent into hot events which you can claim. I will report this and ask about it.; ;;; moonlighty posted on 2015-11-14 04:48:17;;;;

I understand that compensation was sent, but my monthly card is still not activated

And I have now lost 4 more days totaling 600 diamonds that is not in the compensation sent for the first 10 days.

nγχ · Post time 2015-11-15 03:06:58

Because they didnt fix the issue till the 12th they are being very reluctant to activate them they said they provided compensation to cover it.

Yes I know that doesnt solve the issue and we will keep pushing it.

thanks Nyx

sylntthndr · Post time 2015-11-16 01:58:42

;;;; Because they didnt fix the issue till the 12th they are being very reluctant to activate them they said they provided compensation to cover it.

Yes I know that doesnt solve the issue and we will keep pushing it.

thanks Nyx
;;; nγχ posted on 2015-11-14 14:06:58;;;;

Well 1000 diamonds does not cover the 3800 that the monthly card provides.
Either fix this problem or do away with the monthly card as a bonus if you are not going to activate it for those of us that recharged and are now being told we gave you compensation

sylntthndr · Post time 2015-11-17 01:02:37

DAY 7 and counting

jay w. makinen · Post time 2015-11-17 01:34:35

Ok so what about those that tried to activate it.. are we going to be compensated for the month that we lost out on..

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