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Abw0NcleMAHu1lQL
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Post time 2015-11-12 14:22:02 | Show all posts |Read mode
Hello Reply:14| View:118
        I send this message for the developers and I hope they do there best me and some of my friends got the same problem when we go buy diamonds for $99,99 they take the money but we get nothing no diamonds or anything not even vip points so I hope you fix this problem for future purchases because if you give me back my diamonds or my money I intended to buy more because I love this game and I hope you do better and solve my problem...

        Thanks for your time and understanding

        ...in game name Raven

 Abw0NcleMAHu1lQL Last edit in 2015-11-12 14:22:02

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chirss
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Post time 2015-11-13 17:34:04 | Show all posts

Hello

Hello,dear player.If you\'re sure that you haven\'t received the diamonds you bought,please ask app store for refund.Thanks for your understanding and hope you could always enjoy the game.
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 chirss Last edit in 2015-11-13 17:34:04

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 Author| Post time 2015-11-16 15:42:56 | Show all posts

Hello

Hi my friend now it has been more then a week and I got this problem all I care about now is that you fix this bug a pop up message shows when I try to buy diamonds for $99,99 a message shows up it says you already bought this and you\'ll get it for free my problem is not the diamonds it\'s about the message that pops up because the game stuck and I need to restart the game all over again and I can\'t buy the diamonds please fix it I want to buy diamonds for $99,99 but this problem is annoying I can\'t do anything because of it and I have screenshot that shows this stupid bug please fix it ok man
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 Abw0NcleMAHu1lQL Last edit in 2015-11-16 15:42:56

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Post time 2015-11-16 15:47:29 | Show all posts

Hello

Reply 2# Abw0NcleMAHu1lQL@facebook.com
Hello,dear player.Since it\'s app store\'s system accepted your recharge,so the only way to fix this is to contact them for help.Thanks for your understanding and hope you could always enjoy the game.
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 chirss Last edit in 2015-11-16 15:47:29

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 Author| Post time 2015-11-16 16:08:23 | Show all posts

Hello

Hi thanks for replying fast but please understand I did talk to App Store and they told me to talk to the game developers and I did talk to the game but from inside the game I did send them many tickets and they told me talk to App Store again and I go to App Store and this happened to me about a week and never fix my problem until yesterday they the App Store gave me this site and told me they can\'t fix it it\'s in your hand to fix it I did show them the screenshot but they say from here you\'ll fix it so please understand me I\'m tired of going to app then coming here all over again so just try check my problem and fix it because I don\'t want the stupid diamonds I just want you fix this pops up message ok friend;
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 Abw0NcleMAHu1lQL Last edit in 2015-11-16 16:08:23

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 Author| Post time 2015-11-16 16:13:54 | Show all posts

Hello

        This is the screenshots so please check it out and see what you can do...

        https://www.imageupload.co.uk/image/cJcV
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 Abw0NcleMAHu1lQL Last edit in 2015-11-16 16:13:54

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Post time 2015-11-16 16:18:29 | Show all posts

Hello

Reply 5# Abw0NcleMAHu1lQL@facebook.com
Hello,dear player.What your CID and server name?
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 chirss Last edit in 2015-11-16 16:18:29

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 Author| Post time 2015-11-16 16:28:36 | Show all posts

Hello

        What CID mean my friend...

        My server is stormdrake

        My in game name is Rave;
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 Abw0NcleMAHu1lQL Last edit in 2015-11-16 16:28:36

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 Author| Post time 2015-11-16 16:29:17 | Show all posts

Hello

My in game name is Raven
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 Abw0NcleMAHu1lQL Last edit in 2015-11-16 16:29:17

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Post time 2015-11-16 16:34:52 | Show all posts

Hello

Reply 8# Abw0NcleMAHu1lQL@facebook.com
Hello,dear player.Please send us the complete screenshot of the receipt of this order.Thanks for your cooperation.
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 chirss Last edit in 2015-11-16 16:34:52

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