VIP renewal problems

anamaya angel

        Hi

        I have a problem with renewing of my VIP-status. I\'ve had auto-renewal for awhile, and happy with that. Im at 500 dias for each renewal.
        But now, I cant get it to work. Auto-renewal doesnt happen.. And I cant unsubscribe either to kickstart it again...(I get to the webpage, pressing cancel subscription..and trying to press yes im sure ..but nothing happends...... (but the button no, get me out of here works......lol.)));(and I really dont want to loose alot of dias either)

        Can you guys help me? ;

        IGN: Anamaya
        Server: 464 Marchosias
        Platform: GTarcade / Client
        VIP payment subscription: Playspan

ςilverᚺorn

        Dear player,

        Vip subscription for GTA should been removed a long time ago, you are advised to buy vip using diamond instead.
        as for this, did your money still taken?

        Have a good day.

anamaya angel

Reply 1# ςilverᚺorn

        Yeah money has still been deducted each month for over a year.... But thats ok, i need my vip :-P

        So all good, bought for dias instead (even tho subscription is cheaper? (30% off)

        BUt i did not get the extra dias for renewal..? Is that also gone?;

ςilverᚺorn

               Reply 1# ςilverᚺorn
       
                        Yeah money has still been deducted each month for over a year.... But thats ok, i need my vip :-P       
       
                        So all good, bought for dias instead (even tho subscription is cheaper? (30% off)       
       
                        BUt i did not get the extra dias for renewal..? Is that also gone?;       
    anamaya angel posted on 2015-11-13 10:03:29     

        hmm, so for 1 year you didn\'t get subscription but the money taken?
        I will try to ask this to dev, please be patient :|

anamaya angel

        No, u misunderstand I got the subscription But now im not able to subscribe, but have to do 1-time VIP each month... For re-subscription we got extra dias each month. Now, nothing.;
        Thats what I was wondering about...;
        Sorry, english is not my native language

ςilverᚺorn

                                      No, u misunderstand I got the subscription But now im not able to subscribe, but have to do 1-time VIP each month... For re-subscription we got extra dias each month. Now, nothing.;       
                        Thats what I was wondering about...;       
                        Sorry, english is not my native language        
    anamaya angel posted on 2015-11-16 10:33:43     

        ah.. yes subscription are canceled for everyone, you need to buy them now
        the vip price also became cheaper as you buy them, from
        700-600-500-400-300-200-200----