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koalove123
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Post time 2015-11-13 13:18:05 | Show all posts |Read mode
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        I paid for the monthly card on 11-9-15, 9.99. to renew it yet it has not renewed and i have proof on my history that i paid for it, here is a screenshot. i would appreciate it if this was fixed thank you. ;my in game name is StarFire; server Bluewitch 12: platform: Gta arcade;
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 koalove123 Last edit in 2015-11-13 13:18:05

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freyafm
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Post time 2015-11-13 14:23:14 | Show all posts

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a compensation event has been arranged in Hot Events, and this problem should\'ve been fixed after the version update on 12 Nov.
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 freyafm Last edit in 2015-11-13 14:23:14

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koalove123
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 Author| Post time 2015-11-14 14:28:15 | Show all posts

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Reply 1# freyafm
;well it seems to not be working for me still;
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 koalove123 Last edit in 2015-11-14 14:28:15

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sirlagsalot
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Post time 2015-11-15 09:38:56 | Show all posts

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        it also does not seem to be working for me i recharged today and it is showing zero days

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 sirlagsalot Last edit in 2015-11-15 09:38:56

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Post time 2015-11-15 14:50:49 | Show all posts

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Reply 2# koalove123
I\'ve made a report for you. Have you recharged again?
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 freyafm Last edit in 2015-11-15 14:50:49

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Reply 3# sirlagsalot
please provide your IGN and Server !! the only way I can make a report for you
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 freyafm Last edit in 2015-11-15 14:53:33

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mousy1926
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Post time 2015-11-15 15:58:53 | Show all posts

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IGN Lucifer Owain 1104..... i did my recharge on 11/11 and mine did the same thing i have a ticket in still waiting for a reply
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 mousy1926 Last edit in 2015-11-15 15:58:53

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 Author| Post time 2015-11-16 04:39:05 | Show all posts

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Reply 4# freyafm
thank you, and no i have not, i am reluctant to recharge,;but i know of others that have had the same problems when recharging after the compensation, and the update came out.
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 koalove123 Last edit in 2015-11-16 04:39:05

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 Author| Post time 2015-11-18 08:31:13 | Show all posts

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        And it still isnt working and i would appreciate;it it if this would get fixed soon please because im missing out with it being broken.;
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 koalove123 Last edit in 2015-11-18 08:31:13

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Post time 2015-11-18 17:48:57 | Show all posts

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Hi guys....I just talked with my supervisor and he said that since 12 Nov the Monthly Card issue has been fixed and that\'s why they\'ve sent the 1000 diamonds compensation. They cannot activate the card for you and you have to re-activate it again.
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 freyafm Last edit in 2015-11-18 17:48:57

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