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the loading is taking too long

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sesesana9
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Post time 2015-11-13 15:41:31 | Show all posts |Read mode
the loading is taking too long Reply:8| View:261
        Hi !
        I\'ve been waiting more than an hour for the loading and it doesn\'t finished yet, even right now. Could someone please fix it ?
        Thank you

 sesesana9 Last edit in 2015-11-13 15:41:31

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ςilverᚺorn
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Post time 2015-11-13 17:52:27 | Show all posts

the loading is taking too long

        Dear player,

        I\'m gonna suggest you to clear cache, if you do this correctly, the loading should be longer than usual because it will re-download everything from scratch.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-11-13 17:52:27

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 Author| Post time 2015-11-13 19:49:43 | Show all posts

the loading is taking too long

Reply 1# ςilverᚺorn
I did as you\'ve suggested and did it well. Usually, it would work but this time, it didn\'t. Do you have other suggestions please ?
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 sesesana9 Last edit in 2015-11-13 19:49:43

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moonlighty
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Post time 2015-11-14 01:37:46 | Show all posts

the loading is taking too long

Reply 2# sesesana9
Dear Player, as long as you can log into the game (even after hour ) then the issue is not on our side. If you provide us with the server number and we try logging in with no issues then the problem is indeed on your end. As silver said clearing cache cookies is the most usual thing to do... Maybe changing your DNS (possible speed improvements) might help.
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 moonlighty Last edit in 2015-11-14 01:37:46

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 Author| Post time 2015-11-14 21:58:19 | Show all posts

the loading is taking too long

Reply 3# moonlighty
        Hi !
        the problem is still persisting, maybe it\'s the server which is the problem of this. So I\'m gonna ask something, is it possible to put my character in another server ?
        Thank you
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 sesesana9 Last edit in 2015-11-14 21:58:19

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 Author| Post time 2015-11-14 22:00:34 | Show all posts

the loading is taking too long

Reply 4# sesesana9
        I mean is it possible to change the server of the same character and all of the datas of my character too ?
        Thank you
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 sesesana9 Last edit in 2015-11-14 22:00:34

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Post time 2015-11-15 02:57:22 | Show all posts

the loading is taking too long

        Hi,

        At the moment no this isn\'t possible to move servers.

        Sorry Nyx
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 nγχ Last edit in 2015-11-15 02:57:22

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Post time 2015-11-15 03:02:34 | Show all posts

the loading is taking too long

          ;;;; Reply 4# sesesana9
                        I mean is it possible to change the server of the same character and all of the datas of my character too ?       
                        Thank you       
;;; sesesana9 posted on 2015-11-14 09:00:34;;;;

try around 5 different servers with different time zones; HKT , PST , GMT, EST , and if the problem only shows at your server and the rest are working well then yes the problem might be with the server .; But if the rest of the servers don\'t work as well then the problem is on your side .
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 giuglea ion Last edit in 2015-11-15 03:02:34

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