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Soulstone issues

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AbznFI-cFF45E9...
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Post time 2015-11-13 19:26:51 | Show all posts |Read mode
Soulstone issues Reply:3| View:140
Server Heshron(eu8)Name HimitsuToday I bought 5 Blood baroness stones from the outlet, blitzed king of bones adventures and got two stones, bought 1 arcane spirit stone from the shop, got five astral child from the shopping event of buying 6 items with gold, blitzed arcane spirit for 1 soulstone and my account doesn\'t show I received any of them,I tried submitting a report but it wouldn\'t submit, thank you for any response

 AbznFI-cFF45E9... Last edit in 2015-11-13 19:26:51

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elivaras
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Post time 2015-11-15 08:40:50 | Show all posts

Soulstone issues

        Hi there,

        I\'m sorry for the inconvenience this has caused you! Thank you for providing us with the necessary information to help- I\'m going to log this in our report, and a super moderator will look into the issue as soon as possible!
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 elivaras Last edit in 2015-11-15 08:40:50

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ezy*
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Post time 2015-11-16 14:48:35 | Show all posts

Soulstone issues


        Hi, check with your log in our database on 11/13, those items should already be given to you:
        1. Blood Baroness soulstones: you bought 5 on 2015-11-13 11:07:13, and 2 on 2015-11-13 15:14:45, then spend 40 to upgrade the hero on 2015-11-13 15:14:56.
        2. King o\' Bones soulstones: you collect 2 from blitz on 2015-11-13 11:04:33 and 2015-11-13 11:04:36.
        3. Arcane Spirit soulstones: you bought 1 on 2015-11-13 11:15:02, blitz to get 1 on 2015-11-13 11:28:44.
        4. Astral Child soulstones: you get 5 as event reward on 2015-11-13 11:16:27.
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 ezy* Last edit in 2015-11-16 14:48:35

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