need help

sam_madinah@hotmail.com

        hi         can you tell me why this 1 did go complete ?                         Order Submitted!        
       

               
•                         Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
                 
•                         Recharge Channel:
                 
•                         Account: sam_madinah@hotmail.com
                 
•                         Game: League of Angels & Vandino(1087)
                 
•                         Recharge Amount: $9.99
                 
•                         Game Currency: 999 Diamonds
                 
•                         Time: 11-15-2015 06:37:26
                 
•                         Order Number: 144758744647706
         

        was using paypal
        GTArcade                        Vandino(1087)        Sandra

sam_madinah@hotmail.com

still no help !!

sam_madinah@hotmail.com

still no help !!

ςilverᚺorn

        Dear player,

        you are not getting or you get them?
        if the money taken but you didn\'t get them, then i will go report it.

        Have a good day.

sam_madinah@hotmail.com

        the money is not taken
        I want you to tell me why it didn\'t go complete.
        dont tell me maybe its your card, maybe its your paypal, maybe server was down, I dont want maybes.
        check & tell me exactly the reason.
        because I checked every thing, my guess didnt go complete because of GTArcade or Youzu.com.

ςilverᚺorn

        Dear player,

        Thanks for providing the information required for me to check this. So from my checking, i found out that you are not blocked from GTA.
        So because you are using paypal, the payment will go trough like this:
        [Your pc] - [paypal] - [worldpay] - [GTA]

        I highly doubt paypal block you, since if they did, your paypal acc will be limited instead. So that leaves us with World pay, you have to ask why they reject your recharges. They have annoying security measure that block most of suspicious recharges.

        Have a good day.

sam_madinah@hotmail.com

        thanks a lot
        can you check with world pay ?
        or
        can you provide me with contact / support info for worldpay?
        ty

freyafm

Hello sam, we are just simple forum moderators for GTA. The contact number for Worldpay you\'ll have to get it yourself. It might have a different number depending on the country. I don\'t want to give you the wrong information about them so please try and find the correct contact that you need.

sam_madinah@hotmail.com

        thanks a lot for your time & efforts;