need help

sam_madinah@hotmail.com · Post time 2015-11-15 19:40:13

hi can you tell me why this 1 did go complete ? Order Submitted!

Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.

Recharge Channel:

Account: sam_madinah@hotmail.com

Game: League of Angels & Vandino(1087)

Recharge Amount: $9.99

Game Currency: 999 Diamonds

Time: 11-15-2015 06:37:26

Order Number: 144758744647706

was using paypal
GTArcade Vandino(1087) Sandra

Translate

sam_madinah@hotmail.com · Post time 2015-11-17 01:12:32

still no help !!

Translate

sam_madinah@hotmail.com · Post time 2015-11-18 22:19:06

still no help !!

Translate

ςilverᚺorn · Post time 2015-11-18 22:44:35

Dear player,

you are not getting or you get them?
if the money taken but you didn\'t get them, then i will go report it.

Have a good day.

Translate

sam_madinah@hotmail.com · Post time 2015-11-19 16:21:18

the money is not taken
I want you to tell me why it didn\'t go complete.
dont tell me maybe its your card, maybe its your paypal, maybe server was down, I dont want maybes.
check & tell me exactly the reason.
because I checked every thing, my guess didnt go complete because of GTArcade or Youzu.com.

Translate

ςilverᚺorn · Post time 2015-11-19 17:13:41

Dear player,

Thanks for providing the information required for me to check this. So from my checking, i found out that you are not blocked from GTA.
So because you are using paypal, the payment will go trough like this:
[Your pc] - [paypal] - [worldpay] - [GTA]

I highly doubt paypal block you, since if they did, your paypal acc will be limited instead. So that leaves us with World pay, you have to ask why they reject your recharges. They have annoying security measure that block most of suspicious recharges.

Have a good day.

Translate

sam_madinah@hotmail.com · Post time 2015-11-20 08:00:18

thanks a lot
can you check with world pay ?
or
can you provide me with contact / support info for worldpay?
ty

Translate

freyafm · Post time 2015-11-20 15:12:42

Hello sam, we are just simple forum moderators for GTA. The contact number for Worldpay you\'ll have to get it yourself. It might have a different number depending on the country. I don\'t want to give you the wrong information about them so please try and find the correct contact that you need.

Translate

sam_madinah@hotmail.com · Post time 2015-11-21 15:15:50

thanks a lot for your time & efforts;

Translate

		Remember me	Forgot password?
Password			立即注册