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Bugs and no support reachable

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abyn1ip8alcvfcpt
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Post time 2015-11-15 22:19:01 | Show all posts |Read mode
Bugs and no support reachable Reply:7| View:285
        Hi there,
        I am not able to send a ticket to the support and I also was not able to recharge any amount
        at the start from this server, so I lost a lot of benefits because of this.
        I wrote an email, but never got an answer.
        Now there are;bugs at twilight wars;and divine wars and I can not send any ticket.
        Fix the main problems with my char;asap because I am paying for a service which is not
        working like it should and I already lost a lot of benefits.

        Server:;;;;1134 Louis
        Char:;;;;;; Epulon;

 abyn1ip8alcvfcpt Last edit in 2015-11-15 22:19:01

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giuglea ion
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Post time 2015-11-15 23:31:08 | Show all posts

Bugs and no support reachable

          ;;;;                        Hi there,       
                        I am not able to send a ticket to the support and I also was not able to recharge any amount       
                        at the start from this server, so I lost a lot of benefits because of this.       
                        I wrote an email, but never got an answer.       
                        Now there are;bugs at twilight wars;and divine wars and I can not send any ticket.       
                        Fix the main problems with my char;asap because I am paying for a service which is not       
                        working like it should and I already lost a lot of benefits.       
       
                        Server:;;;;1134 Louis       
                        Char:;;;;;; Epulon;       
;;; abyn1ip8alcvfcpt@facebook.com posted on 2015-11-15 09:19:01;;;;

PS: the support ingame is useless good thing you came here , just wait for a MOD to reply here.
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 giuglea ion Last edit in 2015-11-15 23:31:08

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ƦespecϮed Ϝlea
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Post time 2015-11-16 12:56:50 | Show all posts

Bugs and no support reachable

        So what exactly is it that I need to report? Are you getting failed recharges? Or is there in game bugs you need me to report? Sorry for the misunderstanding. Thanks!

        -Flea
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  • Now my char vanished...what should I do now? I still can´t write a ticket to the support and no one is answering on my
    mails I send to gtarcade!!!! So tell me please what to do?!?! I put so much money into this char and no one is doing anything
    to fix this problem, now my char is not existing anymore!

    Are you kidding me? Give me my char back or my money! I am really pissed right now

    EPULON
    SERVER LOUIS (1134)
    2015-12-15 20:26  Reply

 ƦespecϮed Ϝlea Last edit in 2015-11-16 12:56:50

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abyn1ip8alcvfcpt
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 Author| Post time 2015-11-26 18:03:44 | Show all posts

Bugs and no support reachable

        Reply 2# ƦespecϮed Ϝlea
        What kind of question is this?
        Report everything and fix it

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 abyn1ip8alcvfcpt Last edit in 2015-11-26 18:03:44

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Post time 2015-11-27 00:26:47 | Show all posts

Bugs and no support reachable


Reply 3# abyn1ip8alcvfcpt@facebook.com
        Hi, how are we supposed to know what is going on with your char? We are not developement team we can´t  see what is happening to it we are forum moderators, so please understand that we can check only forums.
        If you are reffering to Twilight Clash, then this is known issue.
        I´m not sure about your mail?
No idea whats going on with your character since you have provided no detailed explaination what issue you have? Please provide it so we can report it.
        If you are unable to send support tickets then please use support on forum and we will try to assist you as much as we can.
        If you are unable to recharge by using 1 payment method then please try another.
        Happy Thanksgiving!

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 moonlighty Last edit in 2015-11-27 00:26:47

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 Author| Post time 2015-11-30 16:40:55 | Show all posts

Bugs and no support reachable

        Reply 4# moonlighty
        Hi moonlighty,
        how should I know what´s wrong with my acc?
        Now it is possible for me to recharge but I am still not able to contact the support.
        Every player can write a ticket, using the task bar on the left, only me. It is not possible to submit any ticket, my players name is there but;the server I play is disapearing after submitting the ticket and nothing is happening. I can wirte tickets from my mail, but till now nobody answered.
        Now I activeted the Angels Treasure ;Chest and I am not getting the gifts.
        So, what should I do if I am not able to send a ticket the normal way and using my email, nobody is answering?
        ;
;

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 abyn1ip8alcvfcpt Last edit in 2015-11-30 16:40:55

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rabbitfins
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Post time 2015-12-2 09:40:36 | Show all posts

Bugs and no support reachable

        Hello friend
        Ok so as for not being able to write a ticket, it works much better to post in support section in forums
        As for your angel chest and not being able to collect rewards, please tell me what does it say when you try to collect? A screenshot would be very helpful\'
        Thanks
        Rabbit
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 rabbitfins Last edit in 2015-12-2 09:40:36

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