assistance needed

whalesurfer~ua-59 · Post time 2015-11-17 14:57:59

so I bought from group buy 49 gem cards and that\'s a savings of 7350 and I had 7450 group buy tickets anyway long story short it took my diamonds instead

so I ask could we get some assistance please?

whalesurfer~ua-59 · Post time 2015-11-17 15:10:50

the account is on ua-59 and account name is Minke

whalesurfer~ua-59 · Post time 2015-11-17 15:32:46

anyway I doubt be resolved so close this I will just replace them myself;;;;;

game with no support is now a game il not play

and that\'s that;;

much fun

moonlighty · Post time 2015-11-18 00:09:51

Dear Player, please take screen shot of your group buy of the interface where are the gem cards which you bought.

whalesurfer~ua-59 · Post time 2015-11-18 01:56:55

Reply 3# moonlighty
okie dokie 1 min

whalesurfer~ua-59 · Post time 2015-11-18 02:09:26

whalesurfer~ua-59 · Post time 2015-11-18 02:16:53

Reply 5# whalesurfer~ua-59

whalesurfer~ua-59 · Post time 2015-11-18 02:24:02

http://tinypic.com/r/2wqtx8i/9

whalesurfer~ua-59 · Post time 2015-11-18 02:26:00

anyway one shows I have the groupbuy tickets and also shows I have used the diamonds which it shouldn\'t ... anyway thanks in advance for the fix altho it wasn\'t my fault and I am screwed out of the tree event idk if is a compensation really when I was at lvl 5 tree with 8000 diamonds more to add on..BUT whatever you can do is much appreciated; thanks

whalesurfer~ua-59 · Post time 2015-11-18 13:08:22

so this is normal?

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