Event Bonus Wedding Garb

peachy

        Hello....

        As posted in support ticket, I landed on the wedding garb on October 6th, 2015. I have multiple pictures showing a lapse in time where the yellow box it on the wedding garb and it does not log it on the right that I won it, nor did I receive it. The only reply to my support ticket is that I\'m wrong. LOL! How do i have the pictures then?!

        Please send me the garb as I have won it.

        Thank you

        IGN: Peachy
        Server: Akshak 584
        Platform: GTarcade

moonlighty

Dear Player, I will ask my supervisor to check this, however the yellow bar can land on it and then you´ll take screen shot therefor I´ll ask my SM to check database.

peachy

Do you log errors on accounts? Because after it landed on it nothing would happen. I had to refresh the game in order to be able to spin anymore. I\'m sure your log will show there was an error at the same time as the time stamp on the desktop. And error in the script would\'ve had to happen when I landed on the wedding garb. There are ways to verify my story that only you can surely do. You\'d just have to be willing to take the time.

moonlighty

Dear Player, our database says that you have never obtianed this costume.

forrest.halliburton

it is probably a visual bug, the report shows you got soul stones,

bubonicreaper

        lol gotta love the answers u get.. even with u providing 100% proof of ur winnings they say no.... bug or no bug peachy won that it shows them they won it.. if it is a bug thats on gta side and is a gta problem the player shouldnt be punished for the developers incompetance

peachy

Reply 4# forrest.halliburton

        That is what I won on the draw just before the wedding garb.

peachy

        The logs are there.

        We all assumed it was not possible to obtain it, but to be outright denied like this is insane.

        In my support ticket, they basically called me a liar, saying I just took the screen shot at the exact second it passed through the wedding clothes. The nerve.

janfousek

Yeah this worked about a year ago and this guy deserves the garb for his shot of incomplete draw. Practical fact is, that the draw was not finished as the button is grey - but because support already gave garb for very same kind of shot, it should now too. If someone is not wise enough to understand when draw is finished, it wont harm the rest if he gets a free costume