I would do a Rollback to the day before you added the 200k realmgem bug. Many Player took Advantage from the bug and you dident Claim back the rewards that they got from Realmgems. So it is stupid if you let it so. Not only the Advantage that they got from Realmgems, now is the Problem that many Things dont work for some ppl for the Event and for some it works fine. Make a Rollback and fix everything. GG
Your suggestion most likely rejected. Look here, they could have done the roll back earlier when the 200k realmgems incident first started. It took them 2hrs+ to shutdown the game for maintenance. So even after the 2hrs+ realmgems started=roll back (good choice but never done it)=little affect since it only 2hrs+, they decided to ban instead of roll back. Even after the banned a few hrs, some player suggested rollback, they still refused(maybe they cannot do it because the character data from that server have been deleted permanently)=refused to admit their mistake=your;suggestion most likely rejected. So, try not to spent any $$ as some ppl mentioned that they are trying to get all ur money before shutting down the whole game.