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Ticket still not resolved!

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blinkill
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Post time 2015-11-21 16:20:55 | Show all posts |Read mode
Ticket still not resolved! Reply:6| View:207
        I\'m waiting for my 1200 realmgems.. my both Value & Premium cards were actived before and after rollback..
        I was able to collect only 800 realmgems so I\'m still missing 1200 realmgems.. Ticket support is useless..


 blinkill Last edit in 2015-11-21 16:20:55

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 Author| Post time 2015-11-21 20:25:42 | Show all posts

Ticket still not resolved!

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 blinkill Last edit in 2015-11-21 20:25:42

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cif
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Post time 2015-11-23 18:32:43 | Show all posts

Ticket still not resolved!

Hello, sorry for the late reply. Could you please tell us your IGN and server so that we can check?
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 cif Last edit in 2015-11-23 18:32:43

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abxbohld-o0qechc
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Post time 2015-11-23 18:45:04 | Show all posts

Ticket still not resolved!

ha i\'ve had a ticket open since 23/10, i\'m just being ignored now lol MissA server 38
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 abxbohld-o0qechc Last edit in 2015-11-23 18:45:04

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nyjetsfan8028
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Post time 2015-11-23 20:17:42 | Show all posts

Ticket still not resolved!

        you are setting your expectations too high expecting support to actually resolve a ticket........i am 0-15 with support over the course of 3+ months(even when you manage to get them to admit they are wrong they still wont help you)....the last response i got from them was actually in game to my private mail on server 29 once my charge backs started to roll in.i guess losing money gets thier attention for a short time.and that;wasnt really a response at all,was just a threatening letter to me that they have since deleted from my personal mail).

        your only hope of getting anything fixed is reporting it here
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 nyjetsfan8028 Last edit in 2015-11-23 20:17:42

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 Author| Post time 2015-11-23 20:41:48 | Show all posts

Ticket still not resolved!

Reply 2# cif
        IGN: RacarHooker
        Server: S-22
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 blinkill Last edit in 2015-11-23 20:41:48

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