Arwen event rewards

nikolovdenis@gmail.com · Post time 2015-11-22 14:28:18

I have not received my Arwen event rewards, I got 2nd rank with 520 points;and have not received any rewards up until now, my guild mates already received their rewards but me... Now this is the second time I am reporting an issue with this game, the first report was submitted on 15/11/15 trough in game support system and the issue hasn\'t been resolved yet. And now I haven\'t received my rewards. Please look into this issue ASAP and send me my rewards. I am looking forward to your print response and action.

Thank you.

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nikolovdenis@gmail.com · Post time 2015-11-22 15:01:07

Sorry i forgot to add my server and CID
Server: Venus
CID: 6920

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nikolovdenis@gmail.com · Post time 2015-11-23 23:28:15

Is anyone going to handle my issue? Either send me my rewards or give me my Diamonds back.

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purplecloud · Post time 2015-11-24 12:19:45

Reply 2# nikolovdenis@gmail.com
Dear player, sorry to reply you so late, we check that you claimed the reward from in-game mailbox on 2015-11-22 00:02:26(server time), which is Arwen and Loki.

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