Recharge Diamonds Problem

guma_gabriel

Hi, i\'m really so sad today, did I purchase the 2000 Diamonds in yesterday, only because of the event called The Precious which would grant me 2000 Extra diamonds, and I was Constantly waiting for the value to fall before 03: 00 AM (local time of my country towards the end of the day), in the hopes que the amount entered before the end of the day, but that did not happen and the recharge was just fall into today and I missed the event.



If see the proof (payment made on 11/23/2015 at 11:03:50 Local time - my country and the recharge history proving that the payment was made on 23/11, but diamonds do not enter), my intention was really to make recharging, on the day of the event, but it did not.

It\'s not often that i have money to invest in this game, I try to the Whenever I can and I spent a hard time to get this money, please ask you to review my case and I recover the lost diamond because the end of event, I did recharging just because of that, and sorry for bad english, I am Brazilian and I do not speak well.

Server: Mixmaster (1125)
ID: ERROR404

guma_gabriel

Some moderator to solve my problem?

ƦespecϮed Ϝlea

        Dear player, I will report this and see what I can do for you. Keep an eye out in your in game mail in case they send you something.

        -Flea

guma_gabriel

Thanks for answering Flea, I\'ll be awaiting and attentive.

guma_gabriel

        I have no words to describe the efficiency of your help Flea, thank you!

ƦespecϮed Ϝlea

        No problem! Glad I could help. Have a good one.

        -Flea