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please help server transfer

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mr belthmon
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Post time 2020-5-3 10:01:50 | Show all posts |Read mode
please help server transfer Reply:4| View:463
Edited by mr belthmon at 2020-5-3 10:04

help I did not receive the account transfer message, I only received it in my character jader server 36 and with the character trevor server 24 I did not receive any message both are linked to face book, believe that they can help me recover my characters, since ngames answered very curtly by mail they won't help









help I did not receive the account transfer message, I only received it in my character jader server 36 and with the character trevor server 24 I did not receive any message both are linked to face book, believe that they can help me recover my characters, since ngames answered very curtly by mail they won't help







help I did not receive the account transfer message, I only received it in my character jader server 36 and with the character Trevor server 24 I did not receive any message both are linked to face book, believe that they can help me recover my characters, since ngames answered very curtly by mail they won't help








help I did not receive the account transfer message, I only received it in my character jader server 36 and with the character trevor server 24 I did not receive any message both are linked to face book, believe that they can help me recover my characters, since ngames answered very curtly by mail they won't help






















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 mr belthmon Last edit in 2020-5-3 10:01:50

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r0wan
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Post time 2020-5-4 14:00:52 | Show all posts
Edited by r0wan at 2020-5-4 14:03

Hi there,

Please send a ticket to our support regarding your issue https://support.gtarcade.com/search?gid=160

Regards,

R0wan
Sr. Moderator
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 r0wan Last edit in 2020-5-4 14:00:52

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mr belthmon
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 Author| Post time 2020-5-5 11:21:10 | Show all posts
I already did it but the person who attended the ticket is very unintelligent, and I answer that I check in the servers tab, I already made a report due to his silly answer It is very evident that if I am writing to the forum or ticket, it is because I have already exhausted all my means and I have placed the image of the email, of the response of ngames in which they will not help
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 mr belthmon Last edit in 2020-5-5 11:21:10

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mr belthmon
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 Author| Post time 2020-5-6 14:30:24 | Show all posts

it doesn't help at all and only blames others


player       
C K
2020/5/5 17:47:31
Dear Player,

Thanks for writing in.

We're sorry for your inconvenience. For this matter, we regret we cannot do anything because as you said, it is the Ngames who closes the server and didn't give you any message about it. Thank you for your understanding.

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 mr belthmon Last edit in 2020-5-6 14:30:24

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r0wan
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Post time 2020-5-6 15:37:11 | Show all posts
Dear Players,

As per confirmation with our Devs they cannot help you with account transfer now as the last time for account transfer was April 30, and our Devs have ask Ngames lots of times if they need help for players to transfer their account.

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R0wan
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