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Double VIP Charge already paid for month with Diamonds.

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qball791
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Post time 2015-3-1 21:11:11 | Show all posts |Read mode
Double VIP Charge already paid for month with Di Reply:19| View:771

Ok, so for the third month in a row I have been double charged for vip and didn\'t even receive the Diamonds for renewal . I used Diamonds that I had to renew this time around expecting the charges to not be there again from this last time. I need a refund this time. Thanks in advance
IGN: Klivve
Server: 12 ;(Blue Witch)
Platform:;Gtarcade
Transaction ID\'s : W54041282 @ 3:23 PM EST and
;;;;;;;;;;;;;;;;;;;;; ; W54056903 @ 9:29 PM EST.
Paid through Payment Wall

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 qball791 Last edit in 2015-3-1 21:11:11

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Post time 2015-3-1 21:16:29 | Show all posts

Double VIP Charge already paid for month with Diamonds.

I´ll create report for you.
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 moonlighty Last edit in 2015-3-1 21:16:29

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qball791
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 Author| Post time 2015-3-4 07:59:18 | Show all posts

Double VIP Charge already paid for month with Diamonds.

Reply 1# moonlighty
        Just wondering about the status of this issue
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 qball791 Last edit in 2015-3-4 07:59:18

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socrates
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Post time 2015-3-4 09:13:27 | Show all posts

Double VIP Charge already paid for month with Diamonds.

We are still waiting on a response about your issue. Someone should be looking into it tonight. Sorry for the delay.
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 socrates Last edit in 2015-3-4 09:13:27

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 Author| Post time 2015-3-11 07:30:57 | Show all posts

Double VIP Charge already paid for month with Diamonds.

Reply 3# socrates
Its been 7 days since the last post.. any new news?
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 qball791 Last edit in 2015-3-11 07:30:57

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inia
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Post time 2015-3-11 10:42:10 | Show all posts

Double VIP Charge already paid for month with Diamonds.

Reply 4# qball791

        never do the auto payment for vip, its a rip off. ;only do the the one time vip for 30 days...which u can stack and actually see a day counter up top.

        The auto vip they have issues with.
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 inia Last edit in 2015-3-11 10:42:10

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 Author| Post time 2015-3-14 06:25:19 | Show all posts

Double VIP Charge already paid for month with Diamonds.

BUMP
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 qball791 Last edit in 2015-3-14 06:25:19

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fm_tokkie
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Post time 2015-3-14 11:37:17 | Show all posts

Double VIP Charge already paid for month with Diamonds.

        That\'s impressive you\'ve managed to do that.

        Our SM has managed to cancel one of the subscription, and would like to know if you\'ll take a diamond compensation for the subscription redundancy
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 fm_tokkie Last edit in 2015-3-14 11:37:17

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 Author| Post time 2015-3-16 07:39:51 | Show all posts

Double VIP Charge already paid for month with Diamonds.

Reply 7# fm_tokkie
        In all honesty I would rather have a refund of both being that the VIP for March was paid for with diamonds and shouldn\'t have been taken to begin with. I assume there\'s no way to cancel the auto renew from paymentwall.;
        If the diamonds are my only option for reimbursement, I suppose I have no choice. I\'m also assuming that I will receive the;equivalent amount in diamonds for both charges since this months VIP had already been paid for with diamonds.. Thanks for at least getting one of the charges cancelled from future charges.;
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 qball791 Last edit in 2015-3-16 07:39:51

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 Author| Post time 2015-3-18 21:33:20 | Show all posts

Double VIP Charge already paid for month with Diamonds.

Reply 8# qball791
BUMP
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 qball791 Last edit in 2015-3-18 21:33:20

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