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How about that support?

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lindholm.jock
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Post time 2015-7-27 15:18:49 | Show all posts |Read mode
How about that support? Reply:9| View:330
        I been waiting, for 17 days I been waiting, for GTA to respond to my ticket regarding diamonds I have not received.
        Other tickets after that has been adressed, but not the ticket regarding diamonds.
        So how about it GTA , would you care to get to my ticket and dom something about it?

       
Payment Issue
Pending
2015-07-10
20:27:43

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 lindholm.jock Last edit in 2015-7-27 15:18:49

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lindholm.jock
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 Author| Post time 2015-7-27 15:20:56 | Show all posts

How about that support?

        ueah yeah, I did get a reply....

                        Server repliedsent 2015-07-10 20:27        Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket.

        that was the automated response, and that was 17 days ago...
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 lindholm.jock Last edit in 2015-7-27 15:20:56

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freyafm
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Post time 2015-7-27 17:21:59 | Show all posts

How about that support?

Hello Lindholm, I can see in your Ticket that you received a response. Can you please go and check?
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 freyafm Last edit in 2015-7-27 17:21:59

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lindholm.jock
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 Author| Post time 2015-7-27 22:21:30 | Show all posts

How about that support?

        I replied to it, it seems everyone blames everyone else.
        I used allopass which is a subnetwork to paymentwall which is a subnetwork to gtarcade
        I got the code, I used the code, the webpage said thank you and purchase accepted yet there is no record of that transaction and there is no diamonds delivered to my account.

        and now everyone is blaming everyone else to not be liable to pay

        and the option to use allopass has been removed from the paywall options.
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 lindholm.jock Last edit in 2015-7-27 22:21:30

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lindholm.jock
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 Author| Post time 2015-7-30 00:09:30 | Show all posts

How about that support?

        and I reveived a reply from paymentwall where they confirm they got the payment and the code was used and that is where their responsibility ends so they are tossing the whole guilt to gtarcade

        so I ask again, where is my support, I aint receiving any answers to my tickets....
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 lindholm.jock Last edit in 2015-7-30 00:09:30

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 Author| Post time 2015-7-30 00:11:37 | Show all posts

How about that support?

Payment Issue
Pending
2015-07-10
20:27:43
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 lindholm.jock Last edit in 2015-7-30 00:11:37

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resteraven
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Post time 2015-7-30 07:13:24 | Show all posts

How about that support?

Not just you, I\'ve had 3-4 tickets open and just rotting away. Especially after their extremely buggy HoT event they had weeks ago. They told me to reopen the ticket and then they just never bothered to even reply to the new ticket they said I needed to open up. Classic run around tactic. You are best off going to your bank with the ticket printed out and getting a recharge back to your card.
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 resteraven Last edit in 2015-7-30 07:13:24

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lindholm.jock
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 Author| Post time 2015-7-30 07:27:05 | Show all posts

How about that support?

          ;;;; Not just you, I\'ve had 3-4 tickets open and just rotting away. Especially after their extremely buggy HoT event they had weeks ago. They told me to reopen the ticket and then they just never bothered to even reply to the new ticket they said I needed to open up. Classic run around tactic. You are best off going to your bank with the ticket printed out and getting a recharge back to your card. ;;; resteraven@gmail.com posted on 2015-07-29 18:13:24;;;;

        thing is, it was charge to my phone and phone company says I got to pay no matter what.
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 lindholm.jock Last edit in 2015-7-30 07:27:05

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