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Was told to post pic here over a payment issue

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biotechresearc...
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Post time 2015-7-31 15:25:25 | Show all posts |Read mode
Was told to post pic here over a payment issue Reply:7| View:382
        I was purchasing several packages tonight, and had some internet issues causing so screen movement. ;If this can be corrected on missing awards I dont need a refund. ;i bought the 300, 300, 100, and 40 package, the 40 should have been the 20, and i was going to buy it twice, so 40 is right but I dont get my rewards. ;I wrote a ticket right when this mistake happened so I hope this is clear indication this was a misclick. ;With the misclick I lost 4k diamonds in rewards and the 500 blessed stones. ;If this can be added to my account we can avoid a reversal of that charge. ;Thank you and sorry for the problem.;
        ;can;
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 biotechresearc... Last edit in 2015-7-31 15:25:25

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forrest.hallib...
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Post time 2015-7-31 19:06:55 | Show all posts

Was told to post pic here over a payment issue

for some reason the took the 40 recharge out, so cant get collect for it.;
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 forrest.hallib... Last edit in 2015-7-31 19:06:55

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Post time 2015-8-1 00:32:37 | Show all posts

Was told to post pic here over a payment issue

Hi, so if I got it right you have recharged all succesfully but as for 40  dollars you weren´t  able to claim any precious rewards? As you can see there is new precious so 40 dollar precious was taken down thus you cannot collect it. Also you forgot your IGN (In Game Name) and server number in your post.

PS: If I misunderstood you I apologize.
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 moonlighty Last edit in 2015-8-1 00:32:37

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 Author| Post time 2015-8-1 12:55:30 | Show all posts

Was told to post pic here over a payment issue

server 935 IGN Deathlock, as stated was an accidental purchase, clicked the wrong one
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 biotechresearc... Last edit in 2015-8-1 12:55:30

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 Author| Post time 2015-8-1 12:57:16 | Show all posts

Was told to post pic here over a payment issue


If its easier a refund is acceptable and take the diamonds back and I can just buy the correct 20\'s twice. ;It boils down to the same amount, but Im shouldnt have to eat my rewards over a server or internet glitch. ;I would hope at nearly 1000 USD in support in this past week alone I could get some support back.  If its easier for you I can dis pute this under the accidental purchase for FB, then just rebuy the correct 20\'s.  Let me know what works for you.
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 biotechresearc... Last edit in 2015-8-1 12:57:16

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 Author| Post time 2015-8-5 03:38:16 | Show all posts

Was told to post pic here over a payment issue

Bump since this seems to be ignored.
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 biotechresearc... Last edit in 2015-8-5 03:38:16

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Post time 2015-8-5 08:39:30 | Show all posts

Was told to post pic here over a payment issue

you better off asking for charge back but make sure you have enough diamond left for them to take it away then recharge again
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 whynot7676 Last edit in 2015-8-5 08:39:30

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 Author| Post time 2015-8-5 18:15:21 | Show all posts

Was told to post pic here over a payment issue


They seem to self justify doing nothing and keeping any money even on their own mistakes.  After eating all my flashy jokers and aces with a change in events part day though, they have justified selling and taking what we pay for anyway.  This has become a casino game on your hard earned money.
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 biotechresearc... Last edit in 2015-8-5 18:15:21

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