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Supension of payment?

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jjrss19
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Post time 2015-9-17 02:49:38 | Show all posts |Read mode
Supension of payment? Reply:28| View:855
        I have been trying to recharge for a week now, I keep getting a Tab that says (suspension of payment).; It\'s also saying that my account will be suspended in 48 hours.
        1) I haven\'t retracted any payments
        2) my bank statements all reflect that payments made are good
        3) I have done the last 4-5 recharges thru paypal (it\'s easier that way for me) with 0 retractions.
        4) it says my account will be suspended if no contact is made in 48 hours. (contacted support with 3 tickets and no response 3 days later)
        5) I\'d like to recharge - considering I\'m missing all the items I\'d like to purchase with diamonds.

        ; Can someone please put a ticket forward to support and fix this issue?; I\'d really like to start playing on a regular basis and utilize precious while recharging, and cannot at the present time.

        ; Thank you
        Valisis.
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 jjrss19 Last edit in 2015-9-17 02:49:38

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revelation
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Post time 2015-9-17 03:42:22 | Show all posts

Supension of payment?

put your IGN, server info, and transaction ID for mods, ty.;
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 revelation Last edit in 2015-9-17 03:42:22

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 Author| Post time 2015-9-18 04:17:57 | Show all posts

Supension of payment?

Gemini (S152) - Valisis ; in game name, transaction IDs, I\'ll look up and post here shortly.
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 jjrss19 Last edit in 2015-9-18 04:17:57

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Post time 2015-9-18 17:05:00 | Show all posts

Supension of payment?


        Hi Valisis,

        I have made a report for you and will ask the devs to check into the issue for you..

        Thanks Nyx
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 nγχ Last edit in 2015-9-18 17:05:00

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 Author| Post time 2015-9-19 02:39:24 | Show all posts

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 jjrss19 Last edit in 2015-9-19 02:39:24

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 Author| Post time 2015-9-19 02:40:41 | Show all posts

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 jjrss19 Last edit in 2015-9-19 02:40:41

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 Author| Post time 2015-9-19 02:48:24 | Show all posts

Supension of payment?

        Invoice ID: UUZUUSD 144136767795392
        Invoice ID: UUZUUSD 144122147599942
       
Invoice ID: UUZUUSD 144115018239697
        Invoice ID: UUZUUSD 144070403910174
        Invoice ID: UUZUUSD 144029619826082

        any other questions please feel free to reply and I\'ll take care of what ever is needed.

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 jjrss19 Last edit in 2015-9-19 02:48:24

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 Author| Post time 2015-9-21 02:36:39 | Show all posts

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        It\'s been days, still nothing.; can you please speed this up. I\'ve missed 3 precious events and i\'m falling behind with other players.

        ;Thank you.
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 jjrss19 Last edit in 2015-9-21 02:36:39

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Post time 2015-9-21 02:41:41 | Show all posts

Supension of payment?

        sorry but the dev\'s and the SM won\'t back to the work until Monday so sorry but you have to wait i think ;they will give you your diamond and;precious if the recharge was;succeeded
        good luck and have fun;
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 angel soul Last edit in 2015-9-21 02:41:41

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 Author| Post time 2015-9-23 04:07:47 | Show all posts

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 jjrss19 Last edit in 2015-9-23 04:07:47

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