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Recharge problem, demand for compensation

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amakusav
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Post time 2015-9-24 07:12:36 | Show all posts |Read mode
Recharge problem, demand for compensation Reply:5| View:119
        Last lucky tree event I recharged 5000 diamonds for the precious hot event and 5000 diamonds total recharge reward.
        The first 4000 diamonds I;recharged didn\'t come through and I still being charged money for that.
        Now that vtcpay has solved this problem with you. You guys just throw 4000 diamonds to my face without any;kind of notification and compensation ?
        Where is my 4000 bonus diamonds in the precious event that I aimed for ? Where is the total 5000 diamonds recharge reward ?

        I demand a compensation for my lost !

        Server: 1046 Quinvy
        IGN: NautiousMax

 amakusav Last edit in 2015-9-24 07:12:36

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rabbitfins
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Post time 2015-9-24 08:07:04 | Show all posts

Recharge problem, demand for compensation

        Hello Player,
        I will report this for you, however in order to complete my report I need you transaction ID.
        Thanks
        RabbitFins
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 rabbitfins Last edit in 2015-9-24 08:07:04

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 Author| Post time 2015-9-24 21:10:42 | Show all posts

Recharge problem, demand for compensation

Reply 1# rabbitfins
What is the transaction ID ?
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 amakusav Last edit in 2015-9-24 21:10:42

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ςilverᚺorn
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Post time 2015-9-25 00:38:25 | Show all posts

Recharge problem, demand for compensation


               Reply 1# rabbitfins
What is the transaction ID ?     amakusav posted on 2015-09-24 08:10:42     


        go to recharge page -> payment history. take both of your 10$ and 40$ order id there and post here.

        so to summarize it:
        - your 40$ recharge are delayed (but completed later)
        - your 10$ recharge are completed instantly
        - you missed total recharge reward for 5k
        - you missed 4k precious

        is this right?
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 ςilverᚺorn Last edit in 2015-9-25 00:38:25

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