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AbzLs0qb6G4fu9wq
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Post time 2015-10-25 04:44:18 | Show all posts |Read mode
receipt failed to receive recharge Reply:9| View:204

 AbzLs0qb6G4fu9wq Last edit in 2015-10-25 04:44:18

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AbzLs0qb6G4fu9wq
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 Author| Post time 2015-10-25 06:14:47 | Show all posts

receipt failed to receive recharge

        (s122) Barbatos silentbutdav


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 AbzLs0qb6G4fu9wq Last edit in 2015-10-25 06:14:47

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AbzLs0qb6G4fu9wq
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 Author| Post time 2015-10-26 15:18:02 | Show all posts

receipt failed to receive recharge

so is there any idea when this well be fixed? its been day and half and now response?
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 AbzLs0qb6G4fu9wq Last edit in 2015-10-26 15:18:02

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Post time 2015-10-27 08:18:52 | Show all posts

receipt failed to receive recharge


        Reply 2# AbzLs0qb6G4fu9wq@facebook.com
Hi there,

        I\'m sorry for the delay! There isn\'t a whole lot of us here, so I hope you can understand. I\'m going to log this in our report, flag it as a priority, and super moderator will look into the issue as soon as possible!
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 elivaras Last edit in 2015-10-27 08:18:52

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AbzLs0qb6G4fu9wq
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 Author| Post time 2015-10-27 12:20:21 | Show all posts

receipt failed to receive recharge

Reply 3# elivaras
;hey again thank u for answering is there any idea when it may be fixed and also i picked this day sat 24 because of events that all ended up on that day when the issue is fixed well i be getting the same bonuses for the events?
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 AbzLs0qb6G4fu9wq Last edit in 2015-10-27 12:20:21

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ezy*
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Post time 2015-10-27 14:26:02 | Show all posts

receipt failed to receive recharge

Hi, sorry for the inconvenience. Did you submit a ticket to our in-game support center under avatar menu? It\'s the only place we handle payment issue. Please don\'t forget to attach the link of the screenshot, thanks.
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 ezy* Last edit in 2015-10-27 14:26:02

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 Author| Post time 2015-10-27 18:13:53 | Show all posts

receipt failed to receive recharge

Reply 5# ezy*
        i finally heard back from some one late last night and see as how your message here is very vague and unclear i assume u mean that on the ticket i had to post a link to my receipt here i did this saturday night as the person on the ticket had asked
the person insist it is a issue from apple but as i well show u in my message i sent this person this morning monday at 3pm i called apple and talked to a representative and they told me there is no issue on there end it is a issue with your software/ program and u need to fix it and that they well not refund me or compensate me in any way and that any compensation/ refund well be from your company

        again here is a screen shot of what i sent to the individual on the ticket and i well again send u; my ign and server and i hope this well be solved today seeing as my job does not involve chasing your company over a single in game purchase

        further more i would like to say that you have taught me it is not worth spending a bit of money on a game u enjoy and wish to support when all that u get is aggravation and disappointment; so please don\'t disappoint me any further

        IGN Silentbudav;; server (S122) Barbatos

       

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 AbzLs0qb6G4fu9wq Last edit in 2015-10-27 18:13:53

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 Author| Post time 2015-10-27 20:40:24 | Show all posts

receipt failed to receive recharge


Reply 6# AbzLs0qb6G4fu9wq@facebook.com
        ;ok so i finally got a hold of apple again and this time talking to a different employ she said for this one time they well refund it is there any way in the future i can avoid having this problem with purchases from ur company?
        becasue based on all the problems u guys have had this is not the first time this has happened
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 AbzLs0qb6G4fu9wq Last edit in 2015-10-27 20:40:24

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