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Recharge bug issue Unsolved

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chobozor
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Post time 2015-11-21 20:47:51 | Show all posts |Read mode
Recharge bug issue Unsolved Reply:4| View:126

Hello.
I am totaly bored and tired by the service of you game!
Thats the last Time i Will ask, after i Will use another issue....
To start, i am vip 12.
I am Chobozor, from eu27.
Here a screen of my account.
http://www.noelshack.com/2015-47-1448107536-image.png]
http://www.noelshack.com/2015-47-1448107593-image.png]
Vip12 Is like 10k€.... Just to let you realise that you HAVE at least to answer and make something about that problem!
The game, the dev and the staff Is paid by us!
If nobody recharge, the game Will stop, There Is no publicity to keep him alive.

My problems begin since august!
I am totaly enable since august to make 99€ recharge.
After since october, i am totaly enable to make 19€ recharge.
And since 1 week now, i am enable to make 49€ recharge.
Why?
Because the game server didnt refresh the recharge we make.
I have made 4 tickets in game since august, and no answer...
Here the screenshots!
23 august
http://www.noelshack.com/2015-47-1448107337-image.png]
http://www.noelshack.com/2015-47-1448107481-image.png]
31 august
http://www.noelshack.com/2015-47-1448107657-image.png]
25 september
http://www.noelshack.com/2015-47-1448107718-image.png]
http://www.noelshack.com/2015-47-1448107838-image.png]
17 november
http://www.noelshack.com/2015-47-1448107897-image.png]
http://www.noelshack.com/2015-47-1448107924-image.png]
http://www.noelshack.com/2015-47-1448107969-image.png]
http://www.noelshack.com/2015-47-1448109248-image.png]
http://www.noelshack.com/2015-47-1448109298-image.png]
http://www.noelshack.com/2015-47-1448109363-image.png]
http://www.noelshack.com/2015-47-1448109395-image.png]

After just just looking on 2 pages of forum help, have found two post and no answer...
http://community.gtarcade.com/post/97162/
http://community.gtarcade.com/post/96049/

I have also made as you asked me a post few weeks ago
http://community.gtarcade.com/post/88936/

And no answer as well!

Dont you consider your user?

Dont put a recharge system if you are not able to manage it!

Its crazy, Its like if i have bough a car, and i am enable to put gasoline !
Its the same price like a car!
So now give me reason, i am totaly bored and Its enough for me i am too sad!

I have called iTunes assistance 5 or 6 Times always the same answer and they well explained me the problem, it s on your side so stop hidding and make something please for real.

Thx for reading.

Chobozor.

 chobozor Last edit in 2015-11-21 20:47:51

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brookgod
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Post time 2015-11-23 11:46:36 | Show all posts

Recharge bug issue Unsolved

        Hi,

        I really dont know why you have no answer for this, i hope its gonna be okay for you soon, if they can do somethings, atleast get any response...

        Gl.
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 brookgod Last edit in 2015-11-23 11:46:36

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ezy*
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Post time 2015-11-23 15:17:29 | Show all posts

Recharge bug issue Unsolved

        Hi, we are truly sorry for the inconvenience it caused. However we have already answered to this, please check the reply on the post you mentioned: http://community.gtarcade.com/post/88936/
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 ezy* Last edit in 2015-11-23 15:17:29

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