North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website Legacy of Discord -... Support
6181 Threads / 24472 Reply
Search   Favorites  

View: 467| Reply: 1

i need my refund since my id been banned for no reason!!!

[Copy link]

3

Threads

4

Posts

0

Credits

User

Rank: 1

Credits
0
bondng87
User
Posts:4
Joined 2016-12-27
Last Visited 2017-10-16
Post time 2017-10-16 14:10:35 | Show all posts |Read mode
i need my refund since my id been banned for no Reply:1| View:467
wasting more then 10k for nothing and beening banned !!!
please pay me back my hard earn money !!!

thank you!!
Translate

 bondng87 Last edit in 2017-10-16 14:10:35

 Support

Report
Default Signature
Reply

Use magic Report

29

Threads

1777

Posts

0

Credits

User

Rank: 1

Credits
0
wulf88
User
Posts:1777
Joined 2017-5-19
Last Visited 2019-11-08
Post time 2017-10-16 16:20:50 | Show all posts
Dear player,

We are sorry to hear of the suspension of your account. We understand your dedication and passion for LoD and it is very upsetting when an occurance as such hampers your gameplay like that.

However, bare in mind that the in-game support team acts only when they have solid proof that there is suspicious behaviour on your account. This includes, but is not limited to, refunding, illegal recharge of diamonds, account sharing & selling, etc, as mentioned in the LoD Terms of Service.
https://www.gtarcade.com/en/terms

If you believe your account has been mistreated and falsely accused, please send a ticket from another account so that a second investigation can take place on your main account. You can send a ticket either from the LoD website, or in-game. Please explain to them the situation, and provide them with the following information:

1. Character Name
2. Character ID
3. Server ID
4. Any links to screenshots that negate suspicious behaviour

After you send the ticket, a second investigation will take place on your account. Please wait patiently for the matter to be resolved. You will find the in-game support ticketing function through the instructions on the screenshot below.


Refunds cannot be made for past transactions just because your account got banned. A banned account indicates a refund at some point in time or recharging diamonds from third parties.

Kind Regards,
Wulf
Translate
Floor reply (0)

 wulf88 Last edit in 2017-10-16 16:20:50

 Support

Report
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2021-5-18 03:13 GMT+8 , Processed in 0.049638 second(s), 35 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list