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The Diamonds I bougt did not come

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fatih anberoğl...
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Joined 2017-12-18
Last Visited 2017-12-18
Post time 2017-12-18 17:33:00 | Show all posts |Read mode
The Diamonds I bougt did not come Reply:1| View:409
Hello there. I did a lot of shopping in the vote. But one did not come back. And now I can not buy a package worth 10,000 diamonds.  https://i.hizliresim.com/4GXBN7.jpg I guess this is not loaded. https://i.hizliresim.com/zJ9P9R.png He says he'll be restore. https://i.hizliresim.com/1GqQqB.png But he's making a mistake here. And so it is waiting. nothing happens.  I also can not buy any other package. I bought it from other packages, but it's more expensive.. Please correct this. EU 1258 BeyogluLions
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 fatih anberoğl... Last edit in 2017-12-18 17:33:00

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prophetcore
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Joined 2017-10-20
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Post time 2017-12-18 19:21:18 | Show all posts
Dear Player,

welcome to our forum.

For recharging issues, please contact the in-game support team by creating a ticket.

You will find the ticket system in your settings as shown on the picture below:


Please include at least the following information:

-Character ID
-Server
-A brief description of your Issue
-GPA Number
-Screenshots of the issue and your receipt

You can upload screenshots to any image sharing website and state the links in your ticket.

The Support team may ask you for additional information if nessecary and they respond normally within 3 working days.

Do not hesitate to write again if you have any further questions.

Regards,

Prophetcore
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 prophetcore Last edit in 2017-12-18 19:21:18

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