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Author: heathcl1ff

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charlenetolman
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Post time 2018-8-21 00:30:57 | Show all posts
Still having issues with joining/leaving guild. How to upload a photo here to show you.
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 charlenetolman Last edit in 2018-8-21 00:30:57

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Александра_103...
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Post time 2018-8-21 08:25:35 | Show all posts
Здравствуйте. Захожу в игру, а мой персонаж KYKOLKA 38 УРОВНЯ ПРОПАЛА! ПРОШУ ВЕРНУТЬ!
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 Александра_103... Last edit in 2018-8-21 08:25:35

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nickname_35414634
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Post time 2018-8-28 23:51:34 | Show all posts
1.unomoment.milok@gmail.com; UnoMoment; ID 352001856
2.352
3.У меня одного неработают бонусы или вовсех ???
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 nickname_35414634 Last edit in 2018-8-28 23:51:34

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kai(傀)
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Post time 2018-9-19 11:00:01 | Show all posts
Edited by kai(傀) at 2018-9-19 00:02

Name Austria
ID 485000036
Server: US - S485

Can't bind account to gmail due not getting verification email

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 kai(傀) Last edit in 2018-9-19 11:00:01

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LoA2: S447= Kai Lv 120, S340 Ryuuka Lv 118
LoA1: S1370 HaiTei Lv 89
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faizalzaim
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Post time 2018-9-19 15:37:16 | Show all posts
Can't install the game on PC.. please help
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 faizalzaim Last edit in 2018-9-19 15:37:16

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arip
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Post time 2018-9-23 14:14:23 | Show all posts
Edited by arip at 2018-9-24 22:31

server 487
id 487000080
game charackter KEYSELLAJR
when doing bos guild my damage never come out when the time alredy finish so i cant do bos  guild or blitz  because i always failed the challengeplease fix it ASAP
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 arip Last edit in 2018-9-23 14:14:23

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teodor.prodan
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Post time 2018-10-19 17:24:10 | Show all posts
In Game Tech support still not responding
EU-312 (S312)
Character: Voron
ID 2173
VIP 13
I have 2 tickets applied quite a while ago but they haven't been resolved yet.
Ticket  #7651354 opened 3-4 days ago!!! I haven't received my crystals (paid 4.99, transaction was successful) and now I can't even pay 4.99 (this option makes my app freeze and I have to restart it). Screenshot attached to in-game ticket.
Ticket #7649910 opened 5 days ago!!! Haven't received weekly estate reward. All details and screenshots attached to in-game ticket.

Please solve this issues or let me know if I have to re-upload my screenshots here. I guess you supposed to pay more attaention onto VIP member's requests.

Здравствуйте,
EU-312 (S312)
Персонаж: Voron
ID 2173
ВИП 13
У меня два открытых тикета до сих пор не отвечены.
Тикет #7651354 открыт 3-4 дня назад! Я не получил кристаллов за оплаченную покупку 4.99 (транзакция прошла успешно, есть квитанция от Эппл пей), сейчас я вообще не могу оплатить gjregre pf 4.99 (выбор этой опции приводит к зависанию приложения с необходимостью перезагрузки). Скриншоты и подробности есть в моем тикете
Тикет #7651354 открыт 5 дней назад! Не получил еженельной награды за владение. Подробности и скриншоты есть в моем тикете.

Прошу разобраться в проблеме или сообщить если мне нужно все подробности еще и сюда скинуть. Надеюсь вы уделите достаточно внимания запросам от донатора это игры.
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 teodor.prodan Last edit in 2018-10-19 17:24:10

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smokingggg
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Post time 2018-10-30 03:54:44 | Show all posts
UserName: Smokingggg (VIP 8)
ID: 359001177
Server: S359 (EU-359)

I had already raised a ticket for this but it seems it got closed after I provided them with a screenshot so trying my luck again. Ticket description below

I use One Plus 6 and since my phone has updated to OxygenOS 9.0.1, the game doesn't load at all an keeps telling me to join a new server. might be OS version specific issue with your game

Symptoms:
1) The popup screen where we get button "I understand" has no text anymore
2) Next step is showing me the wrong server to log onto rather than 359. (server issue happened after cache\reinstall)
3) If i do decide o go any further the game goes on the loading screen and stays stuck on 100% for 5 minutes before i end up closing it.

Fixes tried:
1) I have tried clearing cache
2) Uninstalling and reinstalling but nothing is fixing the issue.
3) Rebooting the phone multiple times.

Screenshots;
they have been upload at https://imgur.com/a/N7G228e
Image 1: what i see when i open the game,
Image 2&3: reference to my account that i can play fine on my PC version.
Image 4: shows that the server is wrong on the mobile version.
Image 5: is when the game gets stuck on load 100%

I'm desperately waiting for a proper reply and fix please. if you have any suggestion to try let me know.

Thanks,
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 smokingggg Last edit in 2018-10-30 03:54:44

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arip
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Post time 2018-11-29 19:55:44 | Show all posts
always fail in guild boss...
after the time finish my damage never count like i never doing guild bos
id 487000080
char name KEYSELLAJR
server 487
please fix it
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 arip Last edit in 2018-11-29 19:55:44

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vallhala.game
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Post time 2018-12-6 11:38:58 | Show all posts
Edited by vallhala.game at 2018-12-6 11:40

From S221
after yesterday last update, I can not take mine at mineral war, can't enter temple of the void, in dominion can't enter page 2 and more in castle. please check and help. thanks.
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 vallhala.game Last edit in 2018-12-6 11:38:58

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