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abxo9eli1xyn58...
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Post time 2017-11-7 20:44:20 | Show all posts |Read mode
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Edited by abxo9eli1xyn58iw@facebook.com at 2017-11-7 20:44

Can you please explain for me how a player get mute ban...when the player is reported for sharing account. You were provided with more than enough evidence where the player write a message IN GAME that someone else will be playing for him. I supose this is because the player has VIP...other non VIP players get banned for sharing accounts.

Here is quote from your own announcment:
Accounts verified to be shared between players violate the agreement between player and GTArcade, which makes them subject to immediate termination.

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 abxo9eli1xyn58... Last edit in 2017-11-7 20:44:20

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vita96
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Post time 2017-11-8 18:20:27 | Show all posts
Dear Player,

Accounts "subject to immediate termination" means that suspension is highly possible but it may not also not happen if after investigation the player's account does not violate the Terms of Service. The mute happened to provide our support with more time to evaluate the character. However, if he is proven that he had not violated any rules, he will not suffer suspension. In the end, the decision is decided by our support team and due to privacy matters, you will not be informed of the actions taken.Thank you for reporting such case to us, we also appreciate your understanding.

Best Regards,
Vita
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 vita96 Last edit in 2017-11-8 18:20:27

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