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We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
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FAIR PLAY POLICY

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- eluna -
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Joined 2018-5-8
Last Visited 2019-07-22
Post time 2018-10-1 20:43:14 | Show all posts |Read mode
FAIR PLAY POLICY Reply:0| View:2104
Edited by - eluna - at 2018-10-1 20:53


Era of Celestials is firmly committed in providing a fair and secure gameplay environment and we do not tolerate cheating or abusive behavior.
Misconduct with any of the practices listed below will lead to penalties such as: revoked in-game currency, temporary game suspension and permanent game account closure.

Help us create a great, fair and secure gaming environment!
Safeguard your account by following our fairplay policies and don't hesitate to report activities that might be breaching our ToS or Fairplay policy!

ABUSIVE BEHAVIOR


  • Hate speech, racism and other discriminatory language;
  • Obscene or sexually explicit banter;
  • Threats or harassment;
  • Excessive swearing;
  • Bullying.


Consequence/Penalties: Abusive behavior may lead to in-game mute, temporary and even, permanent game account closure, depending on the seriousness of your actions. Making false reports can lead to the same.

SELLING / PURCHASING DIAMONDS & OTHER IN-GAME RESOURCES


It’s strictly forbidden to purchase, sell, or advertise “cheap” diamonds or other in-game resources which are not authorized by Era of Celestials.

IMPORTANT: Certain websites and individuals might offer “cheaper” diamonds. Such services request private login data (such as Apple ID, Google Play credentials, etc) in order to access your game account.
These vendors or users will gain access to your account and oftentimes, hijack the account and try selling it to other players.
WARNING: If you release your private information/credentials to 3rd parties, you're permanently placing your game and financial/online security in a high-risk situation.

Consequence/Penalties: Purchasing gems or diamonds from 3rd party vendors can lead to revoked in-app currency and can even get your account permanently banned.

USE OF THIRD PARTY SOFTWARE


Third party software consists of unapproved apps that manipulate gameplay. By altering game functionality, third party software aims to provide unfair advantages while putting your account and privacy at risk.

  • Hacks, "mods", or programs that unfairly alter game functionality;
  • "Bots", or gameplay automation services or scripts;
  • Any other programs that aim to modify or provide unearned progress.


Consequence/Penalties: Trying to gain an unfair advantage by using prohibited 3rd party software will result in a permanent ban for any offending account(s).

BUYING, SELLING AND SHARING GAME ACCOUNTS


Selling, buying, sharing or giving game accounts to other players is against our terms of service and never endorsed by Era of Celestials.
Account sales involve advertising advanced game accounts, and luring players eager to progress with tantalizing and unrealistic promises.

Risks of account selling or sharing:
  • The seller may take your money and never give you the account;
  • You cannot be sure that the seller won't continue using the account;
  • They may be selling the same account to multiple people;
  • The account status is unknown; it could already be poised for permanent ban;
  • The account will never be secure; Supercell cannot provide support for compromised accounts;
  • If you choose to spend money on the account, it is still in danger of permanent closure due to breach of our ToS.


Consequence/Penalties: We cannot guarantee the security of any account that has been passed from one player to another; we reserve the right to permanently ban any account that has been transferred between players.

USAGE/ACTIONS WHICH MAY CREATE RISK TO THE PERFORMANCE, SECURITY OR INTEGRITY OF ERA OF CELESTIALS, PLAYERS AND/OR SYSTEMS


  • Causing interference, disruption or sub-optimal performance of the system, network or servers;
  • Exploiting any misconfiguration or weakness of a system, network or server;
  • Overloading/flooding system, network and/or servers;
  • Probing, scanning and/or testing the vulnerability of a system, network or server;
  • Access, monitor or use any data or traffic on the system, network or server;
  • Adversely affect any persons’ use of, or, access to the system, network and/or server.


Consequence/Penalties: Actions taken to willingly and knowingly risk the Performance, Security and Integrity of Era of Celestials, Players and system will be a permanent account closure and may result in legal actions.

OTHER UNACCEPTABLE BEHAVIOUR


  • Impersonating a developer, moderator or other Era of Celestials Staff member;
  • Phishing other players’ accounts;
  • Refund abuse;
  • Knowingly exploiting a bug;
  • Encouraging others to break the rules;
  • Asking for or providing personal contact information;
  • Misuse of in-game chat for Advertising, Spamming and Scamming.


Consequence/Penalties: Undermining the fairness of the game through unacceptable behaviors (mentioned above) may result in the withdrawal/removal of in-game currency, resources or titles. Depending on the seriousness of your actions, your account could get temporarily suspended or even permanently closed.

Thank you for playing fairly!
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 - eluna - Last edit in 2018-10-1 20:43:14

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