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Fairyland keys

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slifer the sky...
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Post time 2019-9-17 06:09:38 | Show all posts |Read mode
Fairyland keys Reply:1| View:547
hi,

I have just claimed a key from the fairyland event and it already showing as expired. I have submitted a ticket to customer support regarding this but thought i would mention on here also to speed this issue up in being resolved.

Kind regards,

Slifer
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 slifer the sky... Last edit in 2019-9-17 06:09:38

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laka khan
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Post time 2019-9-19 02:22:37 | Show all posts
Dear Slifer,

Thank you for reporting this,
Yes we received the reports, and we reported that directly to development team, and it should be fix now,
For the expired keys, kindly please put them into storage, then sort storage, Close the storage and inventory, then open again move back those expired keys, and then sort the inventory,
Development team said that they will compensate the players,
But above procedure had worked for majority of players, but they had 1 active key in there inventory when they did this troubleshoot,
So kindly please give it a try and your expired keys might turn into normal,

Regards,
EOC Mod Laka khan
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 laka khan Last edit in 2019-9-19 02:22:37

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